How to find the Best Low-cost Natural Gas in Ila




24 Month + Water Heater Protection


$0.469
per therm
24
month term
more info

24 Month + Water Heater Protection




  • Includes Water Heater Protection
  • $142 Value

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    Plan Info
    Term Length :  24 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150.00
    Monthly Recurring Charge :  $7.95

    Documents
    Terms of Service

    Pricing
    Rate :  $0.469





    Fixed 12 Month


    $0.550
    per therm
    12
    month term
    more info

    Fixed 12 Month




  • Earn up to $20 in bill credits!
  • No Deposit

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    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150.00
    Monthly Recurring Charge :  $6.95

    Documents
    Terms of Service

    Pricing
    Rate :  $0.550





    Introductory Variable Rate


    $0.399
    per therm
    month to month
    more info

    Introductory Variable Rate




    • Available to new residential accounts
    • No contract is required
    • This is an introductory rate. The introductory rate will be in effect through the first full billing cycle, regardless of consumption. Thereafter, you will be on the SCANA Variable rate plan.
    • There is a $5.95 monthly customer service charge

    More Plans for SCANA Energy

    Plan Info
    Term Length :  None
    Plan Type :  Intro Rate
    Early Termination Fee :  $0.00
    Monthly Recurring Charge :  $5.95

    Documents
    Terms of Service

    Pricing
    Promo Months :  $1.000
    Rate :  $0.399





    12 Month A/C Protect


    $0.479
    per therm
    12
    month term
    more info

    12 Month A/C Protect




  • Includes A/C protection for $12.95/Month

  • More Plans for Constellation

    Plan Info
    Term Length :  12 months
    Plan Type :  Fixed Rate
    Early Termination Fee :  $150.00
    Monthly Recurring Charge :  $7.95

    Documents
    Terms of Service

    Pricing
    Rate :  $0.479





    Acquisition Variable


    $0.290
    per therm
    month to month
    more info

    Acquisition Variable




  • Earn up to $20 in bill credits!
  • No Deposit

  • More Plans for Gas South

    Plan Info
    Term Length :  None
    Plan Type :  Variable Rate
    Early Termination Fee :  $0.00
    Monthly Recurring Charge :  $6.95

    Documents
    Terms of Service

    Pricing
    Rate :  $0.290





    Acquisition Variable


    $0.290
    per therm
    month to month
    more info

    Acquisition Variable




  • Earn up to $20 in bill credits!
  • No Deposit

  • More Plans for Gas South

    Plan Info
    Term Length :  None
    Plan Type :  Variable Rate
    Early Termination Fee :  $0.00
    Monthly Recurring Charge :  $6.95

    Documents
    Terms of Service

    Pricing
    Rate :  $0.290




    What should I know about Ila?

    In January, the average natural gas rate in Ila was $1.12 per therm. The average households monthly natural gas usage was 101 therms, making the average bill around $110.

    based on EIA Data as of April, 2021

    Zip Codes in Ila


    30647























    Find Natural Gas Plans in Georgia:


    Customer Reviews from Ila

      — Happy Customer
    Natural Gas Availability

     This company is a great asset to the citizens of our state! Excellent product, great price, & superb communication toolset! 

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    Natural Gas Availability

     This company is a great asset to the citizens of our state! Excellent product, great price, & superb communication toolset! 

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      — Amber M
    Amazing company!

     Fireside Natural Gas is an amazing company. They are so helpful and friendly and available to answer any questions you have. They are definitely reaso... 

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    Amazing company!

     Fireside Natural Gas is an amazing company. They are so helpful and friendly and available to answer any questions you have. They are definitely reasonably priced. 

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      — Kellie E
    Company offers great deals.

     I feel that the staff offer great customer service. They are always friendly and available to answer questions. 

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    Company offers great deals.

     I feel that the staff offer great customer service. They are always friendly and available to answer questions. 
    Constellation responds September 26th, 2018:
    We are so happy to hear that you had a great experience with Constellation, its been our pleasure!


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      — So Far It Has Cost Me More And Been More Of A Pain In The Butt And Im Feeling It Is Worth.
    I wish I knew more before I switched.

     After switching my first bill was twice what my normal bill was, I still owe over $100 to Georgia natural gas, and I found out too late that budget bi... 

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    I wish I knew more before I switched.

     After switching my first bill was twice what my normal bill was, I still owe over $100 to Georgia natural gas, and I found out too late that budget billing isnt available at infinite energy until Ive been there for seven months. Ive lived in Atlanta and had gas service since 1978, yet Im not trustworthy enough to join their budget billing program. So far it has cost me more and been more of a pain in the butt and Im feeling it is worth. 

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      — LS
    Fixed rate plans are not available in Richmond Hill, GA

     Please consider making a change on this website to show that fixed rate plans are no longer an option if you live in Richmond Hill. In 2017 I receive... 

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    Fixed rate plans are not available in Richmond Hill, GA

     Please consider making a change on this website to show that fixed rate plans are no longer an option if you live in Richmond Hill. In 2017 I received a letter from SCANA stating that a fixed rate plan is no longer a renewal option and I was placed on a variable rate plan. Apparently unless you live near the Atlanta metro area, a fixed rate plan is not an option any longer. My monthly bill moved from $73/mo in 3017 to $96 now. I will be looking for a fixed rate plan with another company. 
    SCANA Energy responds January 26th, 2019:
    Thank you for your post LS. In the past we did our best to maintain a pricing structure that offered consistent fixed pricing options across the Atlanta Gas Light service territory. However, the interstate transportation and storage costs associated with delivering the natural gas in your area of the state are higher. As a result, we no longer offer fixed pricing to service locations in your area.


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      — Julie B.
    Poor business model

     I scheduled an appointment to have my services set up. I was prompted to pick the time-slot during which I was available (morning or afternoon). Afte... 

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    Poor business model

     I scheduled an appointment to have my services set up. I was prompted to pick the time-slot during which I was available (morning or afternoon). After scheduling the appointment for the morning I was told that they don't have time slots and that a technician would come by between 8am and 4pm. This required me to take a full day off work in order to meet them.
    On the day of the appointment when I called to see if they could narrow down the time window, I was told they have no way of narrowing it down. I then asked if the technician could call on the way to my address and was told that they could only call when they had already arrived. This is a poor business model for a company that wants to start and maintain customer relationships. 

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      — Sonya
    Horrible Service
     The simple truth is that I opted for the pay as you go plan I'm a state employee who is paid semi monthly which is twice a month. informed that to the... 

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    Horrible Service

     The simple truth is that I opted for the pay as you go plan I'm a state employee who is paid semi monthly which is twice a month. informed that to the marketer gas south the representative who set me up stated this plan is ideal for you lied. I received the bill and paid the bill on 12/18/17 The service was disconnected on 01/11/18 called to see what could be done for reconnection to occur paid 232.75 on 01/12/18 was informed service order would be completed 01/17/18 between 8am-4pm no one called to update to show courtesy or came. I called gas south to hold the phone line for 2 hours to be told the next available date is Monday 01/22/18 and I'm not over looking the weather. The coldest days on record single digits this is outrageous on both parties gas south and Atlanta gas and light shame on both and I hope your family's don't have to rely on your service because they would be without. I have been without heat, hot water and the inability to cook food. I have had to buy heaters to try and heat the home which keep tripping the breaker box which blew the microwave had to purchase another microwave so I able to heat water for my family and to top it off microwave food for the duration of this horrible experience just to be told I have to wait and additional 5 days for service to be restored and sorry for the inconvenience this is a reflection on not only the marketer but the distributor as well . Lastly the marketer gas south decides to send me an email to soften the blow yet again failed they couldn't even get my name right they addressed me as Sabrina and my name is Sonya that showed me truly the level of concern so whomever has a opportunity to read this review be mindful of your zip code it might not be a priority to expedite the process in a timely manner. 

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      — Morgan A
    SCANA Scam

     I believe Scana automatically enrolled me in a plan that renews automatically. I'd never enrolled in an auto renewal plan, even when I'd ha... 

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    SCANA Scam

     I believe Scana automatically enrolled me in a plan that renews automatically. I'd never enrolled in an auto renewal plan, even when I'd had an account with Scan previously. In my most recent plan with Scana I enrolled in an 18 month plan. When my plan expired mid year 2020, I remained with Scana even with a higher priced plan because all plans tend to be higher mid year. I'd always changed plans/providers closer to winter, when the best rates are available. I looked back at my enrollment email received from Scana in 2018, and it doesn't mention anything about me being enrolling to auto-renew my plan. Scan claimed they'd sent me mail via US Mail, explaining that my plan would auto -renew. I found this odd given I'd selected email correspondence on my Scana account profile. Scana had delivered my bill each month via email for 18 months, but says they sent an auto-renewal notice via US Mail. Scana continued after the 18 months period to send my bill vis email. When I switched providers in Nov '21, Scana sent me a bill for $237, with an entry of $200 ETF. When I contacted Scana about the ETF they sent me an auto-renewal notice via email. The same auto-renewal notice that they claimed to have sent via US Mail. I'm not sure why Scana chose to stop sending correspondence via email, especially given I'd always received email correspondence - my preferred method as selected in my account profile. In an attempt to resolve the issue, I filed a complaint with the BBB. Scana stated that each bill had an entry on it, indicating I was enrolled in an auto-renewal plan. That's not something I'd look for given I'd never enrolled in an auto-renewal plan. I don't believe to this day that I would've enrolled in an auto-renewal plan. Scana agreed to a $100, no term specified fee to resolve. I made a payment toward the $100 fee and Scana cleared my payment account information, and charged me a $10 late fee because I didn't pay the entire $100. Scana agreed to a $100 no term specified resolution, which I have documented. All I will pay is $100, but again, the late fee for not paying the entire $100 at once, goes to the lacking integrity of this company. Avoid them if possible. It's worth paying a little more. 
    SCANA Energy responds March 2nd, 2021:
    Morgan-we are sorry to hear this. Auto-renewal is an opt-in option by the customer when signing up online, or if called in, confirmed by the representative, with confirmation sent via email and written, as required at sign-up and during renewal. We will be glad to review further as well as credit a late fee. You may contact us at 1-877-467-2262. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.


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      — Something Has Changed In Douglasville!
    Reconnecting Is a Nightmare
     I've been with Scana for over 2 years. My service was disconnected on 8/2, bill was paid the morning of 8/3. I called customer service on 8/4 to inqui... 

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    Reconnecting Is a Nightmare

     I've been with Scana for over 2 years. My service was disconnected on 8/2, bill was paid the morning of 8/3. I called customer service on 8/4 to inquire why service hadn't been reconnected, and was told that I can't get a service tech out to my house to reconnect until 8/7! Additionally, I'm being charged another $150 for the reconnect, as if I'm a new customer. The customer service reps were unhelpful and kept repeating the same lines over and over again:
    "They DO NOT reconnect on the same day"
    "They DO NOT provide service on the weekend"
    "They can only send a tech out the next available date, only in 4 and 8 hour windows"
    However, "If there is a gas leak, a tech can come out immediately to disconnect, but are unable to reconnect"

    I've never had this happen before when there was a disconnect, and according to the customer service agent, "it is the responsibility of the customer to call after a disconnect to make arrangements for a reconnect. Scana does not reach out to the customer, even though the customer will need to be at home during the time of the reconnect. If after 10 days of no communication from the customer, Scana will automatically cancel the account! " CRAZY

    Guess you better make your payments on time, because if not, you're looking at a 4-5 day wait! 
    SCANA Energy responds September 26th, 2018:
    Brian-We're sorry to hear you were disconnected and it appears your service is billed through SCANA Energy's Regulated Provider. Atlanta Gas Light (AGL) owns the pipes and meter to provide your natural gas service. AGL is responsible for performing service requests for all of the marketers. We access their system and are provided the first available appointment for any type of service request. Someone at least 18 years old is required to be at home for the technician to restore the service, enter the home and relight the natural gas appliances. We do make outbound calls prior to disconnection, written notification 5 days before the service is disconnected, and since you are registered for an on-line account, you received an email payment reminder as well as an email disconnection notice. If you do not restore the service within 10 days, Atlanta Gas Light will send a final meter reading to close the account so you do not continue to be billed for monthly recurring charges. If you would like to review further, please call SCANA Regulated at 1-866-245-7742. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.


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      — Bill
    Not my old provider, Ouch.
     My previous gas company with whom I was really satisfied with, was no longer interested in keeping my business so I switched to Scana. I asked a lot o... 

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    Not my old provider, Ouch.

     My previous gas company with whom I was really satisfied with, was no longer interested in keeping my business so I switched to Scana. I asked a lot of questions and felt good about the move, that rates were similar and customer service would be equivalent. Immediately, I became aware that I was being charged just under $4 to pay my bill over the phone, so I opted to go to Kroger each month and pay $1.50 in order to pay my bill. My previous gas company (of 8 years) used to call me in advance of renewal and make sure I locked in my rate and we would just roll right into the next year. This was an exceptional way of doing business and it just didn't occur to me that wouldn't be the case with my new provider. Didn't think to ask that question before switching.

    After my first year with Scana, I missed my renewal letter and when I called to check on rates and lock in, I found out I was being charge inhumane rates which automatically switched over from fixed, to variable when I did not reach out to Scana to lock in- Even the customer service agent, when she told me what I was paying, choked on her words. I explained how my former provider used to handle renewals, and she said, 'we only call long term customers' to be sure they lock in their rates. My bill (winter months) was exorbitant. My entire experience with Scana was one about money and ways that they could just keep charging and gouging me. The insane extra amounts of what I paid to Scana due to lack of customer service or willingness to make right would have certain impacted my quality of life during covid, or anytime.

    I found a new service provider and have been treated well. Information has been consistent and I do not have to pay money to pay my bill. They too call to make sure their customers lock in their annual rates and, it is prominently recorded on my calendar too. I'm still a bit sick at the length of time this was happening before I realized, the old way of 8 years with my previous company wasn't the way with Scana operated and that they were more than happy that I was blind to my situation. I'm sad about the poor business practices. I called several times before I switched and they offered a small token to keep me on board, but it was a crass and disrespectful offering compared to the new rate and customer relationship that I have already established with my new provider.

    Customer loyalty has to begin to matter at some point. 
    SCANA Energy responds June 15th, 2020:
    Mary-we are sorry to hear this. We have several payment options with no payment fees and with fixed rate renewals, several notices via bill message and in the US mail are sent, and at times, we do make outbound reminder phone calls. If you don't renew, you are dropped from fixed pricing to variable, and your bill and a letter in the mail is sent to you to notify of the rate change. We are sorry to see you have switched to another provider and if you'd like to review with us further, please call us at 1-877-467-2262.


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      — Andrea...No HOT WATER IN GA
    No communication Gas turned off, difficulties restoring NO HOT WATER for 5 Days

     Sign up in line everything said, couldn't talk to a real person so I finally did sign up on line. And that's where it stopped. Moved in May 1, had hot... 

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    No communication Gas turned off, difficulties restoring NO HOT WATER for 5 Days

     Sign up in line everything said, couldn't talk to a real person so I finally did sign up on line.
    And that's where it stopped.
    Moved in May 1, had hot water until middle of June.
    Came home to no hot water.
    Called constellation energy, talked with someone who
    Wouldn't help me, said call back tomorrow and talk with customer service.
    I didn't want to wait until Friday, so Thursday evening I signed up
    again on line!!
    What no one said was that then you have to get an appointment with Atlanta Gas Light to schedule a turn on.

    So just HOW WAS I SUPPOSED to know this??

    When I called Friday, they told me someone from constellation energy should have called me,

    So that means that twice I signed up and twice they didn't call me.

    When I called customer service early Friday morning they tell me that the first
    available appointment for turn with Atlanta Gas Light is Tuesday.
    So I have to call all weekend without hot water!!! Arghhhh!!
    I then call Atlanta Gas light and tell them my experience and ask if there is any way to get service sooner.
    They tell me that Constellation energy would have to call and tell them it was a marketing error on their part and
    they would move me up.

    I call back to Constellation energy and tell them this and they tell me there is nothing they can do, but offered me
    25 dollars off!!! I told them I would rather have HOT WATER!!!

    I called back again and asked to speak to another supervisor, told him the entire story and he said he would look into everything....called me back at 2 oclock Friday afternoon and said they would move my gas turn on to Monday.....

    I said well Monday is better than Tuesday!!


    No communication....Bottom line....DON"T SIGN UP ON LINE!! and make sure you have a turn on date!!! 
    Constellation responds September 17th, 2018:
    We are so sorry to hear about your negative experience. Give us a call at 1-866-917-8271 so we can be sure to solve this issue.


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      — Brown Family
    No Choice But to Fire SCANA

     I have the same problem as many here. I was auto enrolled in the variable rate after my fixed rate expired. However, I completed and submitted the fi... 

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    No Choice But to Fire SCANA

     I have the same problem as many here. I was auto enrolled in the variable rate after my fixed rate expired. However, I completed and submitted the fixed rate renewal form that was mailed to me. I called customer service and the reps were unable to help, even after claiming to speak with a supervisor. Beyond that I never received written notification of any new rate plan as SCANA states in many responses to other similar complaints. SCANA could fix this if they wanted to, so I see no other choice than to switch providers, as this is unacceptable. 
    SCANA Energy responds April 15th, 2021:
    We are sorry to hear this and I'm sure someone would be able to confirm and would have updated the rate card if received. We also keep copies of the rate confirmation letters any time the rate on your account has changed and can mail you a copy. If we can review further, please call us at 1-877-467-2262. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.


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