How to find the Best Low-cost Natural Gas in McDonough

Gas service

“ Great transition with no issues. ”

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Love Scana, but there is a problem getting bills out

“ I am co-owner of a property management company and we use Scana on a consistent basis when a property turns or the Landlord pays the utilities. In January we didn't receive our gas bills for a property we manage in Hiram, GA. We paid in February, but incurred a late charge. March 27th, we finally received the January statements in an envelope dated March 25. This incident was really not a big deal and is our only complaint. I just thought Scana might want to investigate where the hiccup occurred. Otherwise, Scana is by far the easiest to work with and has a very good customer service department. ”

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SCANA Energy responds April 15th, 2019:

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none

“ Is good ”

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Nice

“ I only had it for two months, I need to see in a few more months my service and if it is great, it is the summer now so I am looking for it to be low. but we will see ”

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Customer Service needs training

“ The price is good. They only sent me bills every second month then include a late charge of $10 for the previous month. They did this for the entire year. I called it in in customer service but rep insulted my intelligence by saying its the mailing system caused by covid. I got all my other bills each month they were due....For the year they charged me $60 in late charge for bills that werent sent. They also told me its my responsibility to call in to query my balance each month. ”

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Terrible Customer Service

“ Due to a move had to call GNG 2 times had to hold for an hour each time and then more time to resolve issue which did not get resolved. Calling back today and have had to hold 25 minutes so far. I call this terrible customer service. Sounds like they need to hire more employees. ”

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Georgia Natural Gas ® responds November 1st, 2021:

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Ability to cancel service when relocating out of Georgia

“ Able to quickly cancel all other Georgia utilities when relocating. On hold multiple times and disconnected with GNC. Currently on hold for over 1 hour. Totally unacceptable! You can immediate get help to sign up for a new account, but not to cancel services when you are moving out of Georgia. ”

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HORRIBLE COMPANY!!!!!!!! I HATE THEM!!!!!!

“ They are fucking rip-offs!!!!!! They will cut your service for a small amount just so they can charge their reconnect fee and at first it was 30 dollar and now they are telling me its 50 fucking dollars!!!! They are fucking rip-offs and I hope this whole fucking company burns to the ground!!!!! They take your money and don't give a fuck about the customers!!!!! I HATE THEM!!!!!!!! ”

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I wouldnt recommend

“ I have yet to receive a bill and was told i didn't have an account. Then was told i did. If i don't receive a bill soon. I'll be switching. ”

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Constellation responds September 17th, 2018:

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