Constellation -- Profile Analysis

I signed up with them through a salesman who came by my house as I had had enough of the previous provider. Although he was quite thorough in explaining the services and charges, he did forget to mention some terms and conditions which weren't mentioned on the contract. It would have been better if they were transparent about their policies regarding cancellation and renewal. However, I'm satisfied with their pricing and have no complains about it.

The price plans were pretty good, but I would have liked more customer service help. I had some difficulty figuring everything out and it would have been nice to speak to someone.

Constellation is a pretty good company to partner with for your gas services. Their customer service is excellent! You are never on hold long and they help you promptly. The only recommendation I would suggestion is providing a direct number for people in different cities. Their fees are decent if you sign up to be with them for an extended time. Also, whenever it is time to renew, they make the process seamless that way it is easier for a customer's busy life. I would definitely recommend Constellation for your gas services!!

I've been with constellation for a few years. I noticed the rate was always lower than my utility's. My bill doesn't change much either unless I'm using more electric than usual.

Great cost!

Very easy to work with and it was a simple change of a natural gas provider.

I had been with another provider for more than 2 years at a rate of $.49 per therm. I admit that it was my fault that I did not go back to request another contract price. However, any good provided would have alerted me to ask for another price so that they could keep my business. Instead they decided to raise the rate to $ 1.196 per therm. Even if they had been $ .10 per therm more I would have likely stay with them. Anyway what I did was to look for a better deal and I was obliged to go Constellation for a two year deal which was 1/3 the price of my old provider and Im now very pleased with the outcome and I will like stay with Constellation.

The only problem is that if you chose to pay online at they website,there is a $2.95 charge.
At my previous companies,Infinity Energy or Atlanta Gas,there was no online charge.
On the good side,i can avoid this charge by paying online thru my bank.
But the reason i was paying to the gas companies directly was to make points to my credit card.

The rep I had was so polite and professional. She is an asset to yalls team.

Best price in the market. After my plan with Ignite was about to almost double, I switched . It was so easy to do.

Smooth and easy.

Highly recommended! Only company with a 2 year contract with a good promotion where you don't have to switch every year!

Quick & courteous

Awesome

The staff was extremely helpful, and they also have the best pricing per therm in the area. Definitely a plus over other larger companies like Georgia Natural Gas.

I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service.

Moving from NC to GA, we had timely service start-up, clear understanding of bill.

Called to make sure rate and paperwork were done correctly. Rep was nice and knowledgeable. Everything check out and my bill is not exorbitant.

I was president was a retail energy competitor of yours in GA. The company was sold in January of 2017. Recently I decided to look for a new gas supplier for my Georgia home. I tried one of your competitors, but I could not complete my application on-line (for some unknown reason they requested a call). I continued looking and tried Constellation. The Price was excellent and I was able to complete my application in less than five minutes. You kept me completely informed as I awaited the service switch. I'm telling everyone now to consider Constellation next time they shop for natural gas in Georgia.

Outstanding

So far satisfied

Great experience great prices can't beat that

Great experience from start to finish

Good, staff was helpful.

I have only gotten one bill so far, but the savings were drastic already. I am actually excited to see how much I save with Constellation this winter.

Their 2 year fixed rate plan @ 38.9 cents per therm caught my eye and sold me as the best deal out there. Customer service folks were very helpful in getting this set up. Don't forget to ask about $75 Visa card bonus when you sign up.

To early to review have not been billed yet no need to use customer service yet

I have had my service for 3 months for now; No problem so far :) Thanks

great

So far I have totally enjoyed my experience, the initial set up was a breeze and effortless, their fee structure is the best around and I am actually looking forward to winter now.

It was quick and easy to set up new service. The representative was knowledgeable and friendly.

Good info, easy to do, accomplished, with savings!

I moved here from Orlando on Aug 1. The first bill was sent to my apt manager. I paid her for that bill. After that billing is correct

Happy with Price and Service

My precious natural gas provider did not offer me a competitive plan at the end of my two year contract. I was their customer for many years and had always been on an automatic plan so I was quite surprised. Rather than just accept their high rate I did some price shopping. Constellation was offering a GREAT rate so I gave them a call. Their customer service was outstanding and Dwight Ching was quick and easy. Since switching to Constellation I have set up automatic payments with them, which was also quick and easy to do on their website. I would HIGHLY recommend Constellation.

Easy process.

I received excellent customer during my switch to Constellation. Your representive Iranda made the transition fast and easy. She was helpful, courteous and answered all my question and concerns.

Constellation had the best price and the transition was seamless. I may change gas providers annually or as my contracts come to conclusion. I only change when I can find a better price. All the providers I have used have had comparable service and billing policies. Finding the cheapest provider is the challenge.

The prices are competitive. The website is user friendly and it was super easy to pay my bill and set up auto payments.

good

It was easy to switch to Constellation and they offered the best fixed rate

The process was easy, too soon to know if it was the best choice

Do not appear to try and rip you off like many of the others.
So for so good.
Transfer was easy. Communications a little questionable .... status update never received but maybe because I reacted to soon. Otherwise A+

I am so happy with the service I recommend it I hated SCANA Energy

Smooth seamless transition. Great rates. Hope they can continue to be very competitive.

Received information in a timely manner. Information was easy to understand.

The sign up process was very easy. I could not have been happier with the process.

Recently bought a home and needed a gas plan. Constellation had competitive prices across the board. The only disappointing thing was that I signed up during a promotion they were having for a $150 Visa Card for signing up and it apparently never noted on my account, so I did not receive one.

my experience was generally good, establishing auto-pay was more tedious..

All is well

I'm new customer, so far great.

Ordered gas service online no problems was done quickly with no issues and a competitive rate

Hi there,

I have the best experience with Constellation. This is the first time to work with this company but my feeling is that familiar for a long time.

Thank you,
Majid

this company is great compared to the indifference I received from GNG

Customer service excellent in knowing the information I needed to make a wise decision. Patience answering all my question.

Ot was easy to sign up, and bills have been low

Very easy to switch providers.
My bill has already dropped dramatically.
Thank you!

Very friendly to deal with.

Marvelous experience and I'm saving money. Finally got the first bill to compare to the old marketer. Exact same charges except the Therm rate is no less which means I'm saving money by switching.

Comparing to my previous gss bill this company is the best one

For the first month ,using Constellation gas company, GREAT
Looking forward to the coming months and give my up date report.
Keep up the good works and you have my account for a long time.

Mr. Edmund J. Carey

There was very little effort and no hassle to get my account set up and gas own. Love the price plan that I got!!!!

Thank you guys for making my switch to Constellation as simple process. I was able to compare providers and plans and with a few clicks, I knew who my new provider would be. I look forward to you being my new gas provider.

Easy to use website, great service, friendly customer service. Everything was easy.

Thank you.

I was with scana before and constellation looked more attractive in terms of price/therm. I switched hoping to save money. It does look like I will save money.

Using GeorgiaGasSavings is simple & convenient. I had all info I needed in one place to make the switch from our current provider once we realized they weren't trying to keep their existing customer happy. I've had nothing but positive experience w/Constellation in these first couple months.

Everything was convenient, affordable, and easy to set up.

Have used this company for the past 2 1/2 years with no problems. We just renewed for another 3 yrs at an even lower rate. Helps greatly with our all electric house.

Easy

Good and easy

It's been a long time since I had natural gas. I was looking for a gas service and this was a great experience. Found me the best price and contact situation for me. I am so pleased!

Good so far

I contacted Constellation due to the excessive rates of the prior Gas Company. My service is just starting effective May 1st, so I do not have a lot of comments at this time.

Saved me a lot of money!

Been with Constellation over a month. Service and billing just starting. Pleased with speed of transfer from previous supplier.

I have been very happy since changing to Constellation. I was with another company for years but they had a better rate for a longer time.

I had no problems with this company. My account was closed due to some new regulation with the PUC.

Fast easy and best deal

Great transition with no issues.

Sign up was very easy. No issues whatsoever. So far so good with their service. 30115

Genius

Easy to check on line and fill out application. Confirmation sent quickly to include my price that was guaranteed. Follow up by customer service and installation technician assured me of my installation date. They handled everything. And everything was exactly as they said. Dependable with quality service by all those I talked to.

I just made the change over and all has been smooth and seamless so far.

When the term of my gas service was up I used to go to the PSC website to try and compare prices; however, it is limited. Georgia Gas Savings provides far more options and information and I have saved $ by using them to find the best deal.

Highly recommend. If you have good customer service at a great price per therm, why would you want to pay a higher price for gas? I'm totally satisfied with Constellation.

The entire process of enrolling was fast, easy and efficient. On-line billing set up was also a breeze.

I was amazed with how easy it was to convert my electric service to Constellation. They not only had one of the lowest rates, but also the online process was quick, very easy, and I received emails explaining my account had been created and the cancellation to my previous supplier.

good

I am happy that I am still able to get a decent rate. I was looking for a company that had a 3 year contract.

Would recommend anyone looking to change to a new service.

The switch from Walton EMC was easily done online. I've only been with Constellation for about a month, but I'm very happy so far. I'm looking forward to seeing real savings in the winter months!

Easily signed up for service, but concerned when transfer date from Stream came and no word from Constellation re being the new provider. Calls to both services gave me the answers.

The entire switch was done online. no phone calls needed. received confirmation email stating when the switch would occur. received the partial billing for the month as expected. No problems so far.

I had good customer service with Constellation when I changed providers.

This was easy to do - and hopefully a great value

Transition to Constellation was simple and went smoothly. Billing and payment thru auto pay makes it simple

process to market switch was easy and service has been great

There was a small discrepancy with the price at the time of the signup, when I reached out to customer service, they acted on it and followed up many times to ensure the change was done without any calls or follow up. Awesome job.

Bought a home last fall and Constellation had the best prices and plan options. Am going to renew with them this year!

Low rates no issues

Changing suppliers was quick and easy. A very competitive price and a smooth transition.

Very pleased with my first months bill,.I'm sure I will continue to be satisfied in the upcoming months

So far so good , great service

I always look at the Apples to Apples report for an idea as to which company offers the best price for the money. This company is the best for Akron Ohio, so it was easy to select. It was also easy to fill out an application on line, so I am relieved that I made a good choice with Constellation.

Everything has been great

Like the title says, things went smoothly and I saved a bit on the costs.

Easy to use. Good Rates

They signed me up and served my gas. That's what I wanted and that's what I got. Enough said.