How to find the Best Low-cost Natural Gas in Jonesboro

Great service

“ I have gotten expert service and all questions answered. ”

---

Georgia Natural Gas ® responds April 14th, 2021:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Evan's constellation experience

“ no problems ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Excellence Service All Around

“ Overall great service. ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Gas bill

“ Nice ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Satisfied Customer

“ I am new to Georgia and signing up with SCANA was an easy experience. The customer service was exceptional and I was very informed about the services that this company provided. ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Fees and more fees

“ Due to me working less hours due to covid I had fallen behind on my payments and there was a disconnection in my service. I reached out to the state for assistance before disconnection but never received a response back . After making my pass due payment I had to call scana and was informed I had to call bill matrix to make a $150 fee then called back and a nother respresentative informed me I would be billed a $75 fee for reconnection. I really don't understand why it was too many feed and so complicated to get services reconnected. Disconnection did not take any communication with me,not even a tag letting me know my service was disconnected. I would never recommend scana energy again .my past due bill+ $225 in fees ,I made over my past due.$139+225=$364 paid and couldn't even get a reconnection the same day. Terrible . ”

---

SCANA Energy responds September 14th, 2021:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

Run with your money

“ Horrible experience i live alone in a house and when my plan expired without a warning my bill shot up the roof $300 etc every month! It's ridiculous! They couldn't help me at all so im stuck paying a bill when im never home and rarely use the gas! ”

---

Georgia Natural Gas ® responds May 6th, 2021:

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

new homeowner treated like a deadbeat

“ I was really excited to be a new homeowner until the gas company shut off my gas with no warning 3 days after I closed On the house. I called To get the guy hooked up on a Wednesday and they said they wouldn't be out until Tuesday. 6 days with the nightly temp in the 30s with a baby in the house who ended up getting sick and going to the hospital. Happy holidays to you too. What kind of asshole turns off the gas to a quarter million dollar house with never any late bills right before a holiday weekend? I had to step out to visit my daughter at the hospital and missed the guy on Tuesday during your 9 hour window so guess what a few more days with no gas! How about a courtesy call or something. It's 2018 get with the times! I signed a 2 year contract and this is how a new customer is treated? Unbelievable. Any other company would be out of business if they kept up these practices. ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :

All I can say is scam artists!!

“ I truly think this is a scam, and taking advantage of people's money ”

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :