Good for your Bucks

“ Best offer for low gas needs and good experience in past. ”

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SCANA Energy responds February 8th, 2018:

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Long time customer but it doesn matter to them

“ Ive been with Georgia natural gas for over 20 years. 2 years ago I got into the guarantee billing program after two years of being in it instead of automatically renewing they did not. They said I was supposed to call but they didnt tell me that when I was on the phone with them. My monthly bill got up to $237 then I called to try to get some help with getting back into the guaranteed billing program But I still had to pay that bill plus more because it takes one to two billing cycles to get back in. So even though you might be a long-time customer and theres nothing they can do to help me and so Im switching companies.
You try to do things to make things simpler. If it was something you subscribe to your automatically in until you call to end it but not in this case so that seems to be a way that they can try to get more money out of you if you forget to do that. ”

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Horrible

“ Didnt end up using their service because they never answered the phone. If customer service is that hard to reach when Im trying to establish service I cant imagine if I actually needed them for something. ”

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