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About Gas South

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Based in Atlanta, Gas South is a locally owned and operated company currently serving over 250,000 residential, business and governmental customers throughout the state of Georgia.

Georgia Gas Savings Score:


( 4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Gas South Customer Engagement

26   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Gas South


Gas South Natural Gas Plans

Plan Company
Rating
Length Price
12 Month Term
12 months

rate per THERM
more info
Gas South 12 month fixed rate
12 months

rate per THERM
Gas South 24 month fixed rate
24 months

rate per THERM
Gas south introductory variable
month to month

rate per THERM
Gas South pay as you go variable
month to month

rate per THERM


Looking for more options? Enter a zip code and check out all our plans!






26 Reviews and Replies for Gas South


Easy, Friendly, Fair

(5 / 5)

  Moved to Georgia in May. Set up account over the phone in about 15-20 minutes. The first bill on pay-as-you-go plan comes within a week with a disconnect notice, but it helps you understand what this particular plan entails. You have plenty of time before the bill is due. I've had to make multiple payment arrangements after a rough patch in my finances, but the policies are fair and designed to help the customer as long as you honor the arrangements. Several other gas providers sent me offers, but when I inquired, they couldn't match or beat Gas South's rates - even when they raised a bit after my first 6 months. So glad I chose them first!

Mrs. Jones from Decatur
February 11th, 2017

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Ive had no issues with Gas South

(5 / 5)

  Unlike other companies, Gas South is very different and amazing to say the least. I love there customer service. It says everything about the company and I'm so glad I chose them.

Ebuka from Powder Springs
February 3rd, 2017

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Prices seem to be heading South.

(5 / 5)

  My husband and I have had nothing but good things to say about Gas South since we got hooked up. Our previous services were lower rate and at times we felt unsafe even from the meter they installed on our house. Gas South was able to take those worries away with one phone call and they did a marvelous job not stepping in my garden even when they had to go out of their way to avoid it. Thank you!

Edna Bottles from Atlanta
October 27th, 2016

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Satisfied Customer

(4.8 / 5)

  I have had Gassouth for 2 years and it's been great. The rates are affordable. There is no deposit at sign up. The Best part is the yearly perks. Disney on Ice was great!!

Lauren from Acworth
December 28th, 2016

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Gas South review

(4.6 / 5)

  I've been with them for years and I've never had a problem.

MMitchell from Macon
November 16th, 2016

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Gas South Review

(4.4 / 5)

  My husband and I have been using Gas South for the last 5 years. We really never had any issues. Our plan expires this month and I did check other companies. However Gas South's prices seem to be competitive. We will continue with their fixed rate plan.

A. Richards from Dallas
December 28th, 2016

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The Great Gas South!

(4.4 / 5)

  My family and I have been living in our home for about 3 years, we just recently switched to gas south the beginning of this year and lets just say ill be bringing in the New Year with Gas South.

Shan Sturgis from Conyers
December 14th, 2016

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Easy set-up and fair price

(4.4 / 5)

  We've only been with Gas South for a short time but are so very pleased with the experience so far. They're rates our great, customer service is fantastic, and signing up was quick and easy. Already we've save a LOT of money by switching over. So glad we did.

Sarah Chapman from Auburn
October 31st, 2016

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Gas South is A Pretty Decent Option

(4.4 / 5)

  I don't believe gas south has any options for a payment plan for months that are hard but other than that the setup was pretty easy, the folks on the phone were very nice. The price is very decent. There are a ton of fees but I guess that is what comes with bills.

Maya from Atlanta
October 3rd, 2016

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Good Service

(4.2 / 5)

  I've always had a good experience with Gas South.

Jenny from Atlanta
March 29th, 2017

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Good Service

(4.2 / 5)

  This service really is great for a gas company. Although there are still unnecessary fees for late payments, customer service is always great and gas isn't terribly expensive.

Katie from Kennesaw
December 15th, 2016

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Decent

(4 / 5)

  In my experience they were decent all the way around. There was nothing bad about them, but there was also no spark that set them apart from other companies.

Teah from Atlanta
December 13th, 2016

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Not a bad service

(4 / 5)

  We ordered them when we moved into our home and they delivered our service very timely. We receive paperless billing which is quite a convenience for us. We also have the fixed rate service which we enjoy having because it allows us to budget well. The price is not high and we haven't had a problem yet.

Jamyethan3 from Atlanta
September 19th, 2016

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Good for Budget Conscious Consumers

(3.8 / 5)

  Setting up my initial service was easy and the technician arrived on time. After receiving a few unusually high bills I decided to sign up for budget billing. The budget plan keeps my gas bill from fluctuating so I never have any unpleasant surprises when the bill is due. My only complaint is with customer service since not all of the representatives seem knowledgeable. When the gas connection to my stove broke and I needed to have the line checked it took me a while to convince the representative to send a technician from the gas company after they insisted I call an appliance repair person.

Hornets Family from Hampton
December 13th, 2016

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Just Right for My Home

(3.6 / 5)

  The price rates are affordable for my budget. Unfortunately, the customer service is not that great. Long hold times on phone and very rude representatives.

Kieshah E. from Lithonia
January 5th, 2017

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Good Service

(3.6 / 5)

  Just had the gas turned on. They told me when they was coming they also sent a email. The day they shows up to turn on the gas. The worker turn on the gas check the hot water heater and lit the water heater in a timely manner.

Gofresh from Atlanta
September 17th, 2016

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Just Average

(3.4 / 5)

  Gas South is just average, which can be a good or bad thing depending on how you look at it.

jjones4 from Atlanta
October 15th, 2016

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Gas South is Pretty Good

(3.4 / 5)

  I ordered Gas South and had them for a year. Overall, the experience was OK, I guess. It was about the same as other Gas Providers I've had. They had a real good rate when I first signed up, but they weren't the cheapest guy on the market when I needed a new contract so I went elsewhere. I will say I had to call a couple times and I felt like I waited on the phone FOREVER.

David F. from Macon
August 25th, 2016

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High price for okay service

(2.6 / 5)

  Never on time to fix anything if something goes wrong, once the problem is fixed the service is fine, but nothing special for the price.

Jimmy Mack from Carrollton
December 24th, 2016

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Nothing Special

(2.4 / 5)

  I have used Gas South for a long time. While there is nothing particularly bad about them, they could use some better customer service. I have called a few times and received the run around with no specific answer ever given. After a while I just give up and move on. Service itself is adequate though.

A. Person from Suwanee
October 9th, 2016

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Updated: 12-15-2018
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