How to find the Best Low-cost Natural Gas in Roswell

On line gas service order

“ The process to switch to a new gas service provider was easy and convenient. ”

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Georgia Natural Gas ® responds April 25th, 2022:

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Constellation Review

“ Constellation provided excellent service. ”

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Infinite #1

“ Infinite offering good prices for 12 month plan . the switching process was quick and simple and the company take care about disconnect me from the old provider. ”

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Never had a problem with them

“ Well, I had to look at my monthly bill to see what gas company I had. In having to do so, clearly I haven't had any issues to where I needed to contact them. In summary, nothing to complain about with Georgia Natural Gas ®. ”

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Review

“ I had no need to contact the company so in my book it was a success ”

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Constellation responds November 9th, 2020:

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Newly signed up

“ Have only received my first bill. Selected Scana because of price rate offer ”

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SCANA Energy responds May 15th, 2018:

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Switched pricing on me, than applogise!

“ I signed a contract for .40x per therm and once I received my billing statement, they charged me .55 per them. Lady on the phone was combative. She checked my contract after giving me an ear full. Stay out. ”

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SCANA Energy responds August 6th, 2019:

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Bill much higher than anticipated

“ My bill for the first full month with Scanna was 40% higher than my previous provider. It was not even that cold so I am not happy I switched so far. I guess now I am trapped until my agreement time is up. Also, when I switched I wish they had counseled me to check my previous provider to see if I was under contract. So, not only did the bill from Scanna come in higher I had to pay my previous provider a penalty for ending my service with them prematurely. ”

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SCANA Energy responds January 20th, 2020:

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Poor Customer Service

“ I had an issue accessing the online portal to pay my bill, I reset my password multiple times, receiving the message password was sent to you. Waiting for a few days for it, I never received it, and through trying a few different times over a period of days I incurred a late fee. Upon calling in, Xoom refused to refund my late fee on account of their online portal issue. I spoke with a customer service supervisor who said it didnt matter what was reasonable, they would not refund the credit even though Im a new customer and had diligently attempted to pay my bill. I even told the supervisor I would contact Clark Howards team to let them know to please warn people about this poor customer service as I would not want my family or friends to have this experience and the supervisor advised that did not concern them. Please take this into account Im letting others know of this poor service.  ”

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JUST DONT

“ I had Georgia Gas to be set up and on for August 20th because I moved in my apartment on the Saturday the 21st (Day 1 without hot water). We got here hopeful and excited because we moved here from out of state. however after being sweaty from the move we went to take a shower and realized our gas was never turned on. by the time we realized it was too late to call, and they were closed on Sunday the 22nd (Day 2 without hot water). So come Monday August 23rd (Day 3 without hot water) I called first thing in the morning for Georgia gas to tell me that it was on and working. which was weird because it definitely wasnt. no stove, no hot water, no fireplace. so they told me to call maintenance at my apartment to get it handled because it was a problem on their end. so I did, called maintenance for them to come out and tell me that gas wasnt on and that the meter in fact was locked so there was no way it could be on. So I called Tuesday (Day 4 without hot water) for them to give me the run around again. At this point im frustrated WHY CANT YOU JUST SEND A TECHNICIAN???? I cant cook a proper meal or take a proper shower. So on Wednesday (Day 5 without hot water) we called again to get the situation handled I called 4 separate times after waiting 20 mins each time to get ahold of someone and finally my husband asked to speak to a manager. and then and only then did they send a technician to the apartment who in fact told us that the gas was OFF the entire time. im just confused as to why the multiple people I talked to said it was on. and am I being charged for the usage they claimed that we used. anyways I would definitely not recommend georgia gas if you want an honest reputable company GO ELSEWHERE. ”

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Georgia Natural Gas ® responds August 26th, 2021:

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Great Commercials

“ When attempting to get the rates quoted on TV or via mail ad I had to call 4 times so far. Every time I got the things straightened out on the phone the follow-up written information came through with a different rate or contract length. I still don't know what rate will actually show up on the bill. ”

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SCANA Energy responds December 11th, 2019:

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They are the biggest scam

“ After few years with them , my contract was over and I didnt know about it . They almost tripled The price . High way rubbery . So sad how to take advantage of old people ”

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SCANA Energy responds February 16th, 2022:

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