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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Grading of XOOM Energy

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XOOM Energy Plan Summary

Total Plans

2

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Customer Reviews of XOOM Energy

Reviews Overall

7th place
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Most Recent XOOM Energy Reviews  


Xoom energy is great!
Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include. Alicia from Leetonia OH

GREAT SERVICE!!!
Xoom energy is awesome! My rate is great and Ive seen long term savings over the last 12 months! Will for sure use this service again! Cole from Akron OH

STRESS FREE
I have over 15 accounts as a family for the past 3 years now. I like how simple it is to get service with xoom & how easy it is to get a hold of customer service for whatever reason, unlike other companies. OVERALL my bills are decent & there is NO hidden FEES. Pay attention to your BILL! Sometimes going the "CHEAP" route becomes an EXPENSIVE route in the long term. XOOM from Houston TX


4-5 Star Reviews: 12 (15%)



Xoom energy is great!

Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include.

Alicia from Ohio
April 15th, 2021

Billing & Account Management
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3-4 Star Reviews: 1 (1%)



Love it

So prior to getting Xoom energy, I had read the reviews on yelp and I was aware that I need to read the contract carefully so I would not get tricked. I did that, and too say the least I am very happy with my decision to go with Xoom energy. I love how they allow you to pay for a kid every month as well as providing affordable and efficient gas!

delly doobz from New York
March 14th, 2017

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2-3 Star Reviews: 10 (13%)



Initial rate is good then gotcha at renewal

First, their website is not very user friendly. The initial 12 month price was the lowest so I signed up at $.39 per therm. At renewal, they offered $0.34 per therm online, but informed me that was for only new customers. The lowest they could offer an existing customer with an excellent repayment history was $0.46 per therm so I moved to Infinite at $0.37 per therm.

Jimmy from Winston, Georgia
July 3rd, 2020

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1-2 Star Reviews: 61 (76%)



Ambushed With High Rates Without Notice

I was on Auto Bill. My contract expired. Didn't notice. Finally after 5 months I logged onto my account, just to find XOOM had more than doubled my therm rate. I called to see if they would backdate my charges to what I was originally paying. I was basically told tough luck and to suck it up. They had the right to change my rate WITHOUT notice. Of course I did not renew.

WDF from Atlanta, Georgia
April 1st, 2021

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XOOM Energy News  


Is Now the Time to Lock in a Gas Plan In Macon?
It's a tough choice for some natural gas customers in Georgia. Waiting might be cheaper but there's still great 12 month gas plan deals for AGL customers. See how much you may save when you shop now! Should I Shop Macon Natural Gas Plans Now? Macon gas plan customers might be feeling in a bit o...

Best Gas Plan for Renters in Athens
With classes back on session, many college students are struggling to shop for the best gas plan for their college apartment. Hey, we've got you covered! Learn which kinds of plans work best for renters. How Can I Shop Best Gas Rates for Renters? College is back in session, and with Athens studen...

Compare Most Stable Gas Prices In Savannah
Natural gas rates are rising but which companies tend to change rates more quickly than others? That's something to keep an eye on, especially if you're planning for the long haul. We've dug around and learned a few interesting things. Should I be Looking for Stable Gas Rates? Finding stable gas...

XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 12, with rates starting at 0.399. This is a 12 month plan.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Pennsylvania, New Jersey, Ohio, Illinois, Connecticut, Texas, Rhode Island, Massachusetts, Maryland, Maine, New Hampshire, and New York

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in Pennsylvania, New Jersey, Michigan, California, Georgia, Illinois, Maryland, and Ohio

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.

All XOOM Energy Plans  


Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.419 / therm
12 Month Fixed Rate
12 month
Fixed Rate
$0.399 / therm