XOOM Energy -- Profile Analysis

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XOOM Energy is a retail energy provider that offers electricity and natural gas service in select states. Service areas include California, Ohio, Connecticut, Pennsylvania, Delaware, Rhode Island, Texas, Virginia, Washington D.C., Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, and New York.

Our Rating of XOOM Energy


Georgia Gas Savings's Bronze Tier providers are solid retail natural gas providers that have a lot to offer customers. These companies represent good options for discerning shoppers and have lots to offer customers. There are plenty of good companies offering good plans that can fit what consumers are looking for in their company.

Rating Overall
3.53
Communications
2.82
Community
2.96
Market Perception
3.75
Operations
4.13
Products
3.81


All XOOM Energy Plans  


Plan Name
Company
Length
Price
Monthly Recurring Charge
The 'Monthly Recurring Charge' is a fee that the provider will add to each of your bills in addition to the electricity/gas usage charges.
12 Month Fixed Rate
12 month
Fixed Rate
$0.889 / therm
$5.85 monthly recurring charge
Cheapest 12 Month Plan
12 month
Fixed Rate
$0.849 / therm
$5.85 monthly recurring charge
Cheapest Fixed Rate
24 month
Fixed Rate
$0.759 / therm
$5.85 monthly recurring charge

XOOM Energy Plan Summary

Total Plans

3

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Customer Reviews of XOOM Energy

Reviews Overall

10th place
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Most Recent XOOM Energy Reviews  


Xoom energy is great!
Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include. Alicia from Leetonia OH

GREAT SERVICE!!!
Xoom energy is awesome! My rate is great and Ive seen long term savings over the last 12 months! Will for sure use this service again! Cole from Akron OH

STRESS FREE
I have over 15 accounts as a family for the past 3 years now. I like how simple it is to get service with xoom & how easy it is to get a hold of customer service for whatever reason, unlike other companies. OVERALL my bills are decent & there is NO hidden FEES. Pay attention to your BILL! Sometimes going the "CHEAP" route becomes an EXPENSIVE route in the long term. XOOM from Houston TX


4-5 Star Reviews: 12 (12%)



Xoom energy is great!

Im so happy to see my bills lower. I never knew about we shop around until someone contacted me and over this last year my bills have been lower than ever. And the customer service has been good too bc I had one minor problem I made while signing up and they fixed it immediately- thought I'd include.

Alicia from Ohio
April 15th, 2021

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

3-4 Star Reviews: 2 (2%)



Unfortunate Problem

Ive been a customer with Xoom for 3 years. Unfortunately I have to say that on my last move and switch over my lights were disconnected after 2 weeks only to find out that my lights were not switched over properly and no one could solve my issue and Im without lights for 24 to 48 hours after being on the phone for almost 2 hours of unanswered questions. This sucks for a loyal customer of 3 years of service. I was told that I had to wait on a release order because of the tenants before me witch should have happened at the time of my switch. There goes my food and its cold.

Sad situation from Texas
February 25th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

2-3 Star Reviews: 15 (15%)



Not really a deal at all

I used Infinite Energy until they were bought out. My rate with IE was $0.549 and my rate with Xoom Energy was $0.399. Yet my monthly bills arrived $20-40 more expensive than the corresponding month from IE despite having a lower rate. There must have been some added fees in there. I'm not sure, because the bill is very difficult to understand and the website is awful. I do not recommend Xoom.

DMcW from Marietta, Georgia
May 5th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

1-2 Star Reviews: 81 (79%)



Not really a deal at all

I used Infinite Energy until they were bought out. My rate with IE was $0.549 and my rate with Xoom Energy was $0.399. Yet my monthly bills arrived $20-40 more expensive than the corresponding month from IE despite having a lower rate. There must have been some added fees in there. I'm not sure, because the bill is very difficult to understand and the website is awful. I do not recommend Xoom.

DMcW from Marietta, Georgia
May 5th, 2022

Billing & Account Management
Customer Service
Order Experience
Pricing, Plans, & Promotions
How likely are you to recommend?

XOOM Energy News  


Don't Expect to Find Bargain Gas Rates Now
Bargain Gas Rates in Georgia are Off the TableEIA data shows summer is the worst time to shop for gas rates in Georgia. With energy prices already crazy, customers need to plan how they can get the best rate in the longer term.If you were hoping for some bargain gas rates, it's bad news fol...

GA Confidential: 12 Month Gas Plans in Metro Atlanta
Natural Gas, Huh? You’ve Come to the Right Guy…Atlanta's a tough town and for our private detective, sleuthing 12 Month Gas Plans this April Fool's Day is even tougher.Atlanta. The Big A. Dogwood City... Well, it’s sure got me chasing my tail tonight. The greatest PI in Hotlanta, and...

Why Is My GA Gas Bill So High This Month?
What's Made my Gas Bill this High?Why is your GA Gas Bill this High? Well, winter turned nasty but the real story lies in what happened to natural gas prices. Find out what happened and some ways to keep your future bills lower!Did you get hit by an unexpectedly pricey GA gas bill this...

XOOM Energy FAQs  


What is the cheapest plan that XOOM Energy has?


The cheapest plan XOOM Energy has is SureLock 24, with rates starting at 0.759. This is a 24 month plan.

Where can I order XOOM Energy electricity?


XOOM Energy has electricity plans in Connecticut, New Jersey, Illinois, Ohio, New York, Rhode Island, Pennsylvania, Massachusetts, Maryland, Maine, and New Hampshire

Where can I order XOOM Energy natural gas?


XOOM Energy has natural gas plans in California, Georgia, Illinois, Maryland, New Jersey, Ohio, Pennsylvania, and Michigan

What do customers think about XOOM Energy?


That depends on who you ask. There will always be someone who feels wronged by a company, no matter how good they actually are. The average XOOM Energy customer review is 1.7 / 5 stars. Keep in mind, consumers will go out of their way to complain far more often than they will to give praise.



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