How to find the Best Low-cost Natural Gas in Evans

Excellent Customer Service

“ The very best offers and prices. Customer service has been quite timely and helpful with my concerns. ”

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A class above Ga. Natural Gas and Scana.

“ My average savings per month $83.00 vs the other providers. ”

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My luck

“ All is well ”

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Right Price

“ Best price in the market. After my plan with Ignite was about to almost double, I switched . It was so easy to do. ”

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Constellation responds September 26th, 2018:

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Low Price Leader

“ One of the best (cheapest) price per therm around. Admin fee is reasonable ”

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Ordering Problem

“ I first contacted Georga Gas savings on January 13, 2023. They took my information and I thought I was good to go. I started early to ensure a smooth and less costly process. Didn't get anything at the beginning of February so I called to find out that they never heard of me and had to do a start day on February 6, 2023. Then got told about AGL. I had to pay 2 extra months at the highest rate. ”

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Ordering Problem

“ I first contacted Georga Gas savings on January 13, 2023. They took my information and I thought I was good to go. I started early to ensure a smooth and less costly process. Didn't get anything at the beginning of February so I called to find out that they never heard of me and had to do a start day on February 6, 2023. Then got told about AGL. I had to pay 2 extra months at the highest rate. ”

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Constellation dropped the ball

“ We selected Constellation for our gas carrier and someone there dropped the ball and never notified Georgia Gas and they shut our gas off and said that constellation had not notified them that we had them as a carrier. Our gas was off for 6 days before we could get everything straightened out and get our gas back on. We have gas hot water heaters, gas cooktop, gas dryer, fireplaces, etc. so it made things quite difficult for us. They didn't even offer to compensate us for the cost that we incurred for these 6 days. ”

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Constellation responds September 17th, 2018:

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No communication Gas turned off, difficulties restoring NO HOT WATER for 5 Days

“ Sign up in line everything said, couldn't talk to a real person so I finally did sign up on line.
And that's where it stopped.
Moved in May 1, had hot water until middle of June.
Came home to no hot water.
Called constellation energy, talked with someone who
Wouldn't help me, said call back tomorrow and talk with customer service.
I didn't want to wait until Friday, so Thursday evening I signed up
again on line!!
What no one said was that then you have to get an appointment with Atlanta Gas Light to schedule a turn on.

So just HOW WAS I SUPPOSED to know this??

When I called Friday, they told me someone from constellation energy should have called me,

So that means that twice I signed up and twice they didn't call me.

When I called customer service early Friday morning they tell me that the first
available appointment for turn with Atlanta Gas Light is Tuesday.
So I have to call all weekend without hot water!!! Arghhhh!!
I then call Atlanta Gas light and tell them my experience and ask if there is any way to get service sooner.
They tell me that Constellation energy would have to call and tell them it was a marketing error on their part and
they would move me up.

I call back to Constellation energy and tell them this and they tell me there is nothing they can do, but offered me
25 dollars off!!! I told them I would rather have HOT WATER!!!

I called back again and asked to speak to another supervisor, told him the entire story and he said he would look into everything....called me back at 2 oclock Friday afternoon and said they would move my gas turn on to Monday.....

I said well Monday is better than Tuesday!!


No communication....Bottom line....DON"T SIGN UP ON LINE!! and make sure you have a turn on date!!! ”

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Constellation responds September 17th, 2018:

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