“ Like I've seen on some other reviews here & on other sites, there are a decent number of issues that come with using Bounce. I've never had billing issues, so I can't speak to those. The only issues I've had have involved claiming rewards. A couple of times I was in line for a reward & chose a gift card. Apparently gift cards are handled by a third party and there must have been a breakdown in getting my info to them. I did have to call customer service to get this fixed & while it took a few tries, I was never on hold for an unreasonable amount of time - probably 5 minutes max. In the end I said screw the gift card & took the $50 bill credit instead. All in all, I got $50 just for paying my bill on time. Yea there was a little more hassle than I would've liked, but I can suck it up for free money.
The rewards are a really nice perk though. So far I've gotten 2 $50 referral credits (one for using someone elses referral & one for referring a friend), 2 movie tickets from Fandango, a $50 bill credit for 12 on time payments (this is where I had the gift card issue), a $15 Walmart gift card & a free month of energy for 24 on time payments (they take your 2 year average, so this came out to about $75 for me). All in all, it's about $260 in rewards over two years.
There are some hassles, but nothing's hassle free.
If you are signing up for Bounce, use this link to get a $50 bill credit on your first bill. Best way to start with a new company!!
from Fort Worth
December 6th, 2013