SCANA Energy began serving residential and commercial customers in 1997. They have been a trusted source of energy in the Southeast for more than 160 years. SCANA Energy serves more than 475,000 households and businesses across Georgia.
Thank you for submitting your review and for choosing SCANA Energy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great Service
(5 / 5)
“
Everything went smoothly through process from day one. Online and easy. ”
— Tony F
from Jesup
February 16th, 2020
Thank you for choosing SCANA Energy Tony!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Scana online to connection experience
(5 / 5)
“
The ease of ordering online was great and no issues were encountered during connection or billing! Thank you! ”
— R. Isenhour
from Augusta
February 1st, 2020
Thank you for the review and for choosing SCANA Energy R. Isenhour!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
wonderful service
(5 / 5)
“
I have a rental house that I needed gas service for and basically everything was easy to request and easy to have hooked up. I just wish everything in my life was this simple. Thanks for the great service ”
— sonya p
from Calhoun
January 14th, 2020
Thank you for choosing SCANA Energy Sonya!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Sarah's Review
(5 / 5)
“
you folks have been wonderful ”
— Sarah
from Carrollton
December 1st, 2019
Thank you Sarah for taking the time to submit a review and for choosing SCANA Energy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Great customer service
(5 / 5)
“
Very happy that I have chosen Scana Energy for my gas needs. Great team of professionals. ”
— Greg
from Atlanta
November 5th, 2019
Thank you for choosing SCANA Energy Greg! We are happy to have you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
SCANA experience
(5 / 5)
“
Initial order set up, all inclusive, was very smooth without problems. First billing was clear and concise. Good experience. ”
— George
from Gainesville
November 4th, 2019
Thank you for choosing SCANA Energy George!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Scanner Energy Works For Me!
(5 / 5)
“
Changing to Scana Energy was very easy. My first bill was surprisingly lower than expected. Looking forward to great savings for years to come. ”
— Ermine
from Decatur
July 4th, 2019
Thank you for choosing SCANA Energy Ermine!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Scana brings it home
(5 / 5)
“
Ease to sign up, rates and customer service very good ”
— Scana brings it home
from Marietta
May 20th, 2019
Thank you for choosing SCANA Energy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
I'm glad I switched to SCANA
(5 / 5)
“
I switched to Scana and I'm glad I did. They made it so easy and customer service is excellent! ”
— LH
from Fayetteville
May 12th, 2019
Thank you LH for switching to us!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Service feedback
(5 / 5)
“
I was a previous customer of Scana Energy, so when my current supplier didn't offer me a competitive rate, I came to Scana and was offered a competitive gas rate with no hassle timely transfer back to Scana. ”
— James Bridges
from Alpharetta
April 19th, 2019
Thank you for switching back James!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
totally satisfied!
(5 / 5)
“
great plan and professional service! ”
— D Hardy
from Tucker
January 13th, 2019
Thank you very much D Hardy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Changing Providers
(5 / 5)
“
Transition was made easy by Customer Service Agents who were courteous and professional. ”
— tl turman
from Bogart
December 31st, 2018
Thank you for your review TI Turman!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Excellent customer service
(5 / 5)
“
Fast and friendly ”
— Blackdove76
from Savannah
December 8th, 2018
Thank you for your review Blackdove76!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Apology
(5 / 5)
“
About one month ago and in response to an ad, I signed up with SCANA as our natural gas supplier at a rate of $0.369 per therm for 18 months. Today I received a "Welcome to SCANA Energy" letter that stated the rate is $0.5690 per therm. I neglected to read on and thus missed the Application discount of $0.200 per therm. Instead I called SCANA and, unfortunately I was rather rude to the representative that took my call. I therefore wish to apologize to the poor woman who had the unfortunate task of taking my call on or around 3:40 PM on November 26. ”
— John Miller
from Peachtree City
November 26th, 2018
John - Thank you for taking the time to write us a response. We recently changed the way we displayed the discounts and you aren't the only customer who had the same experience and reacted the same way. Needless to say, we have changed it to display as before and we do thank you for choosing SCANA Energy as your provider!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Natural Gas
(5 / 5)
“
very simple and convenient. thanks Scana ”
— Elton Spink
from Clarkesville
July 27th, 2018
Elton-Thank you for choosing SCANA Energy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Glad we switched
(5 / 5)
“
Easy process to switch providers and got a lower rate. ”
— Lisa
from Acworth
July 14th, 2018
Thank you for switching to SCANA Energy Lisa! We are happy to have you!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
Good service
(5 / 5)
“
No problems ”
— Parrot
from Smyrna
May 9th, 2018
Thank you for choosing SCANA Energy!
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions
(5 / 5)
New to Georgia
(5 / 5)
“
I am a new resident to Decatur, GA from out-of state. Relocating is not easy. The ease with which I was able to set up a new account with SCANA energy - recommended by a realtor - and get connected to electronic billing helped to make my move much less stressful. ”
— Jennifer C.
from Decatur
May 9th, 2018
Thank you Jennifer for choosing us and to your REALTOR for the referral! Please let us know if you ever need anything.
