excellent customer service
(5 / 5)
“ My experience with Scana has be a great experience. The Customer Service reps are very informative and friendly. I will send others to Scana. ”
March 13th, 2017
SCANA Energy Customer Reviews
SCANA Energy Rating
SCANA Energy began serving residential and commercial customers in 1997. They are a subsidiary of SCANA Corporation, a trusted source of energy in the Southeast for more than 160 years. SCANA Energy serves more than 475,000 households and businesses across Georgia.
35 Reviews for SCANA Energy
Natural Gas
(5 / 5)
“
very simple and convenient. thanks Scana
”
July 27th, 2018
Elton-Thank you for choosing SCANA Energy!
Glad we switched
(5 / 5)
“ Easy process to switch providers and got a lower rate. ”
July 14th, 2018
Thank you for switching to SCANA Energy Lisa! We are happy to have you!
Good service
(5 / 5)
“ No problems ”
May 9th, 2018
Thank you for choosing SCANA Energy!
New to Georgia
(5 / 5)
“ I am a new resident to Decatur, GA from out-of state. Relocating is not easy. The ease with which I was able to set up a new account with SCANA energy - recommended by a realtor - and get connected to electronic billing helped to make my move much less stressful. ”
May 9th, 2018
Thank you Jennifer for choosing us and to your REALTOR for the referral! Please let us know if you ever need anything.
Very professional.
(5 / 5)
“ Everything is as I expected. So glad I switched companies. ”
February 9th, 2018
We thank you for the review and for choosing SCANA Energy!
Scana
(5 / 5)
“
I have had Scana in the past, and went to another carrier because of price.
Never had a problem w/Scana at all. ”
February 6th, 2018
Thank you for the review Jimmy. Please be sure to consider us again in the future!
Good for your Bucks
(5 / 5)
“ Best offer for low gas needs and good experience in past. ”
February 5th, 2018
Thank you for your review The Lindey's!
excellent customer service
(5 / 5)
“ My experience with Scana has be a great experience. The Customer Service reps are very informative and friendly. I will send others to Scana. ”
March 13th, 2017
Scana Service Report
(5 / 5)
“ I have had Scana for 4 years. Overall their service is of normal quality. My bill is always right. I have no complaints on average, however, the one time I missed a payment they cut me off and forced me to pay the bill in full and do another deposit. Other than that one experience I usually never talk to them or have any issues from them. ”
February 22nd, 2017
Awesome
(5 / 5)
“ The SCANA agent I spoke to was not only knowledgeable, but also helpful and kind. She helped me to understand my options for my price range. ”
December 13th, 2016
Superb service
(5 / 5)
“ After over a decade of SCANA Energy handling my natural gas account I have yet to encounter a problem, nor have I reason to file a complaint. ”
October 18th, 2016
The best in the business
(5 / 5)
“ Customer service is top notch. Saved money since switching to them. Never have had any issues and they are always helpful, especially saving me money. ”
October 5th, 2016
I have no complaints.
(4.8 / 5)
“ We have had Scana for over 11 years and are very satisfied. ”
October 9th, 2018
Thanks for being a loyal customer D.P.!
Expensive
(4.6 / 5)
“ Rates are difficult to understand ”
October 20th, 2018
We're sorry to hear this and will be glad to review the rate plans and billing with you. Please call us at 1-877-467-2262. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.
Customers
(4.6 / 5)
“ I'm happy with the price you can provide pm ”
January 31st, 2018
Thank you Maria! We strive to be competitive!
Easy and worry-free
(4.6 / 5)
“ I have now been with SCANA Energy for more than 8 months and the experience has been great! Amazing plans, rates, referral program, and regular usage reports. I definitely plan to stay with SCANA for the foreseeable future. In fact, they already sent me an email for when I move with a direct link to set up service for another year. This company makes the consumer experience extremely easy and worry-free. ”
October 31st, 2016
Gas Provider change
(4.4 / 5)
“ Good as of now. ”
July 7th, 2018
Thanks Jeron! Please let us know if you need anything.
Scana in atlanta
(4.4 / 5)
“ I haven't had too many problems with them, which is a good thing but one time I did have a question about my bill and they kept transferring me like they didn't know who I should talk too, simple question too ”
October 29th, 2016
So far, it's great.
(4.2 / 5)
“ Not received any billing yet but assume all will be good. ”
February 1st, 2018
Spoonie - You may call us at 1-877-467-2262 if you would like to see when your bill will generate.
Good rate - communication - meh
(4.2 / 5)
“ I checked these guys out having moved to ATL from Houston. We have deregulated Electricity in Texas, but not Natural gas. Anyway I signed up for the intro rate and waited to get hooked up. NEVER HEARD FROM ANYONE AT SCANA. I had to call Scanna to make sure my connection was scheduled. A bit of a pain. but it all worked out. Happy so far. ”
August 30th, 2016
Updated: 11-16-2018