Recent Bad Reviews

“  Call company to switch to provider at the end of November of last year, they made the change in the middle of January this year and then tried to charge me $400 for a month worth of gas service. Absolutely horrible predatorial company. ”

“  I requested to switch my service from GNG prior to contract renewal and Constellation stated they would provide notification of my switch because they couldn't start service until the first of the month which would be after my current contract. Now GNG is charging me a termination fee and Constellation sent me some email about requesting a gift card. I don't want a stupid gift card! I've spent hours on the phone back and forth with both companies. All liars and crooks, I'm so sick of this, is there a single decent honest company left? ”

“  I CALLED AND SPOKE TO A MAN AND CANCELLED MY SCANA GAS BEFORE IT STARTED. AND, THEY STILL BILLED ME!!! I'M NOT GOING TO PAY SOMETHING DON'T WANT.... ”

“  Georgia Natural Gas blindsided me with an outrageous $480 bill for one month because they claimed I didnt renew my guaranteed rate. I was never clearly notified of a rate increase, and as soon as the plan expired, they automatically switched me to a skyrocketed variable rate that was nearly triple what I had been paying.

This feels extremely predatory, especially in a state where people are already struggling with high costs. No warning, no courtesy notice, and no attempt to help just a massive bill that would devastate any working family. Their business model seems designed to trap customers who miss a renewal email once.

When I called customer service, all I got was a script and zero accountability. No empathy, no solution, no explanation just your plan expired. A company this large should not be profiting off peoples mistakes or lack of awareness, especially when the jump is hundreds of dollars.

If youre considering GNG, be very careful. Their guaranteed rates only protect you until the contract ends. After that, youre on your own. Im switching providers immediately and will never use them again. ”

“  Had service disconnected due to we sold our house. Now 3 years later they are saying I have a balance for months after it was disconnected and house was sold. Not willing to work with me, indicated had recorded phone call with me, of course can not provide for me to listen to ”

“  Scana raised my rate x4 with no notification or alert!! ”

“  I was misled about fees when signing up, and my very first bill was nearly $70 for just one day of gas service. The charges were not clearly disclosed and feel deceptive. I am extremely dissatisfied with this companys billing practices. ”

“  They dont tell you everything and youll end up having issues with billing I signed up and canceled right after not even a week apart and received two bills robbery I would definitely not recommend and will definitely pass along my reviews on media not to join! ”

“  Atlanta Gas Light came out and cut our gas off "due to a leak near the gas gage". Did not inform us, did not leave a note on the door. Two days later when we ran out of hot water, we called to see what happened (yes, our bill was paid with auto pay weeks ago). After calling Gas South & getting no explanation as to why we were not notified, suddenly the line was fine, and they are sending a tech out to turn it back on? For 3 days in the month of November the gas was off and no one at either company thought it might need to be turned back on at some point? ”

“  I signed up with Constellation on a state of Georgia site, shortly afterwards I called back as my current contract with GNG was not to expire till after the Constellation service start date. I simply called Constellation and asked may I start service after my contract date expired with GNG, they said no problem, we can start later, and they'd cancel the application. Now I owe GNG $150 and you have to jump thru hoops to get the $$ from Constellation. ”