The best review categories for Walton EMC Natural Gas are their customer service, with an average of 5.0 stars, and their plans and pricing, with an average of 1.0 stars.
Most Recent 1 Star Reviews
1 Customer Reviews Written Overall
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
If you want to waste money...
Walton EMC is a gas services intermediary here in GA. With them getting paid to facilitate gas service for GNG, they are not a walk in the park to work with. Namely on renewal of service. The notification and renewal structure they have in place is more aligned with jacking up your price per therm than it is helping the customer get the best deal. They imply technology and other means to collect their fees (I literally got text messages when my bill was coming up, when it is due, when it is past due with links directly to the page to pay) but dont have the option to receive notification when my contract was about to expire and my price per therm was about to rise over 250%. We post it on 2 billing statements before your contact expires is the rhetoric they use, but when you thrust e-bill statements down my through every time I log in, I dont get the bill to see the notice. You literally have to log into your account, navigate to the actual PDF paper bill, not the account summary or ledger but download and view the bill, to see this information. This is a blatant failure to the customer which is why I emphatically implore people reading this to use another provider. Bill went from $60-$90/month to over $200/month due to contract expiration. It is obvious they would rather have your contract expire, even for a month, so they can take all of your money and potentially leave you out in the cold... |
Plans & Pricing | |
Order Experience | |
Customer Service | |
Account Management | |
Likely to recommend |
—
Brotha_MT
from
Lilburn, GA
on
January 12th, 2021
Georgia Energy News:
Compare Falling Natural Gas Rates in GA
Favorite CES Smart Home Devices
Natural Gas Prices Falling, Time to Shop Plans?
Five Energy Resolutions for the New Year
Save on Gas, Best No-Bake Holiday Treats
Winter Gas Furnace Safety Tips
Best Smart Home Gifts for the Holidays
Natural Gas Prices May Rise in December
Hydrogen Hub Coming to Georgia?
Save on Winter Heating with an Energy Audit
Favorite CES Smart Home Devices
Natural Gas Prices Falling, Time to Shop Plans?
Five Energy Resolutions for the New Year
Save on Gas, Best No-Bake Holiday Treats
Winter Gas Furnace Safety Tips
Best Smart Home Gifts for the Holidays
Natural Gas Prices May Rise in December
Hydrogen Hub Coming to Georgia?
Save on Winter Heating with an Energy Audit
Georgia Gas Savings Resources:
Georgia Gas Shopping Guide - How to Get The Best Natural Gas Rate
Therms, CCF and MCF Explained
When is the best time to switch Georgia Gas Providers
How to Get a Cheap Natural Gas Rate
Top 5 Ways to Lower Your Natural Gas Bill
Atlanta Gas Light Service Area Map
Natural Gas Deregulation
What Is Recycled Natural Gas?
Natural Gas Safety
Natural Gas Savings Tips
Save Money With Gas Appliances
Have Bad Credit? You Have Options
Natural Gas Conservation Tips
Filing a Complaint
How does Natural Gas Get to My House?
Senior Citizen Discounts
How We Score Natural Gas Marketers
What Is Green Gas?
What is A Variable Rate Natural Gas Plan?
What Is A Fixed Rate Natural Gas Plan?
Understanding Your Natural Gas Bill
Georgia Gas Savings Can Simplify Your Move
Easily Switch Natural Gas Providers Using Georgia Gas Savings
Natural Gas Deregulation In Georgia - Everything You Need To Know
Natural Gas Consumer Protection and Rights
5 things to Know About Natural Gas Rates and Plans in Georgia
Why Use Georgia Gas Savings?