Billing Problems and Complaints (81 reviews)
Bill was sent to Apt management
“ I moved here from Orlando on Aug 1. The first bill was sent to my apt manager. I paid her for that bill. After that billing is correct ”
September 21st, 2018
Friendly and easy to work with!
“ Georgia Natural Gas ® has been good to me since I started using them in July. The wireless gas meter is great and spot on every time and able to be verified using my own equipment. Georgia Natural Gas ®' billing has been VERY straightforward and easy to understand. ”
October 2nd, 2016
Pleased with service.
“ I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service. ”
May 18th, 2018
Switch gas billing from Scana to Constellation
“ The entire switch was done online. no phone calls needed. received confirmation email stating when the switch would occur. received the partial billing for the month as expected. No problems so far. ”
August 28th, 2019
Time to Review Gas Providers
“ The only experience, other than monthly billing and analysis I receive for the prior months activity was the actual placing of our order. ”
October 13th, 2020
“ No billing yet. Only one account inquiry no problem. Customer assistance number hard to figure out, ”
September 17th, 2020
So far, it's great.
“ Not received any billing yet but assume all will be good. ”
February 1st, 2018
Different price than quoted
“ I renewed my budget billing monthly rate and have receipts/proof for a different lower amount than gas south is charging me and the will not honor what they initially told me (with proof) as of today 12/31/2020 and have they have no walk-in location open for me to show them proof and I had to fax and email them ”
December 31st, 2020
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