Billing Problems and Complaints (88 reviews)
So far, so good
“ I switched to GNG from another marketer because my contracts always expire in November and I wanted a 6 month contract to bring me to renewing at a less expensive time of year gas-price-wise. GNG offered that short contract with a very good price and so far their billing and management has been good. ”
January 15th, 2023
“ Its been a good relationship with Constellation for the past two years. There have been a few problems with the billing system, but the problems were corrected and its been great since then. Its been a good match! ”
August 10th, 2021
Good set up experience
“ The ordering, online account set up, and billing process was easy and convenient. ”
July 11th, 2021
“ Has Scana set up our billing. Was it in my email and I Missed it? I feel like it is time for us to receive a bill. ”
December 27th, 2020
Good Choice for Gas Service
“ Service transfer is easy, never had a billing problem. ”
November 30th, 2020
“ The whole gas services process in Georgia is difficult to understand. I have had 3 or 4 billing companies during the past 15 years. Infinite made the transition process very simple and that makes me happy! ”
August 10th, 2020
Scana online to connection experience
“ The ease of ordering online was great and no issues were encountered during connection or billing! Thank you! ”
February 1st, 2020
“ Initial order set up, all inclusive, was very smooth without problems. First billing was clear and concise. Good experience. ”
November 4th, 2019
“ The entire process of enrolling was fast, easy and efficient. On-line billing set up was also a breeze. ”
August 6th, 2019
“ Constellation had the best price and the transition was seamless. I may change gas providers annually or as my contracts come to conclusion. I only change when I can find a better price. All the providers I have used have had comparable service and billing policies. Finding the cheapest provider is the challenge. ”
October 9th, 2018
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