Billing Problems and Complaints (74 reviews)
“ Its been a good relationship with Constellation for the past two years. There have been a few problems with the billing system, but the problems were corrected and its been great since then. Its been a good match! ”
August 10th, 2021
Good set up experience
“ The ordering, online account set up, and billing process was easy and convenient. ”
July 11th, 2021
“ Has Scana set up our billing. Was it in my email and I Missed it? I feel like it is time for us to receive a bill. ”
December 27th, 2020
“ The whole gas services process in Georgia is difficult to understand. I have had 3 or 4 billing companies during the past 15 years. Infinite made the transition process very simple and that makes me happy! ”
August 10th, 2020
Scana online to connection experience
“ The ease of ordering online was great and no issues were encountered during connection or billing! Thank you! ”
February 1st, 2020
“ Initial order set up, all inclusive, was very smooth without problems. First billing was clear and concise. Good experience. ”
November 4th, 2019
“ The entire process of enrolling was fast, easy and efficient. On-line billing set up was also a breeze. ”
August 6th, 2019
“ Constellation had the best price and the transition was seamless. I may change gas providers annually or as my contracts come to conclusion. I only change when I can find a better price. All the providers I have used have had comparable service and billing policies. Finding the cheapest provider is the challenge. ”
October 9th, 2018
“ True Natural Gas has always had very competitive prices. I have called a couple of times for billing mixups and it was taken care of immediately and courteously. I have been a customer for 6 or 7 years. A couple of years ago I was going to change because of a lower rate and True went below the rate by about 5%. They have earned my trust and business. ”
September 10th, 2018
New to Georgia
“ I am a new resident to Decatur, GA from out-of state. Relocating is not easy. The ease with which I was able to set up a new account with SCANA energy - recommended by a realtor - and get connected to electronic billing helped to make my move much less stressful. ”
May 9th, 2018
24-Month Fixed with $100 Bill Credit
Greener Life FREE for 1 year**
Up to $150 exit fees credited*
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