Recent Good Reviews

“  We switched to lower our rate. No problems whatsoever. ”

“  Im coming out of a long term, 3 year with a different company. Based on my personal contact with Scana and reviews from the app Nextdoor! ”

“  Customer service was great and I was able to get a competitive rate. I highly recommend this gas company for natural gas service. ”

“  Good experience ”

“  So far great ”

“  Its easy to pick a plan and set up autopay. The website is just user friendly enough. ”

“  I just spent over 1 1/2 hours on the phone with Karen (#939196) rectifying service shutoff due to a credit card autopay / electronic issue that I was unaware of. Karen was very knowledgeable and helpful but most of all, Karen was incredibly pleasant to work with. It's been YEARS since I've had even a tolerable experience when calling a utility company. Karen deserves my highest praise. (& A raise, too! ) Thank you for your assistance & your kindness, Karen! You're a gem! :) ”

“  Excellent ”

“  I am mystified by some of the negative reviews. My natural gas startup (Georgia) was simple, with no issues, and extremely prompt customer service response to a couple of questions. ”

“  Tonight I called Scana regarding a smell of gas in our attic. In 45 minutes they had a service person, SamMoore from Atlanta Gas Light at my door to check the attic. He quickly assessed the situation identified the leaks both in the attic and outside at the meter and just as quickly he took care of the leaks. He lit the pilot light on our water heater and checked the stove in the kitchen for any air that might come on when he turned on the burner. We were so impressed with work performance and attention to our problems. Very impressed with Scanas quick contact to send a service man from Atlanta Gas Light and the expertise and attention to our problems by Sam Moore. Thank you to all! ”