Deposit Reviews


Deposit Issues and Complaints (11 reviews)

Deposits for natural gas in Georgia can be a hassle and usually range from $100 to $500. Some companies handle them well with lower deposit amounts or lower credit thresholds while others turn you upside down and shake the lunch money out of your pocket. If deposits are causing you issues, you can read deposit related reviews from other customers before you sign up for an energy company.



Disconnected

(1 / 5)

  My service was disconnected for being two days late I forgot to pay lpaid my bill in full and then they said I had to pay a 150.00 dollar deposit and a70.00 reconnection fee .what a rip-off I talked to the service rep and he acted like he did not care I have been with this company for about 15 years but I am going to find another gas provider.Do not do business with this company or they will rip you off

Eugene Blackman from Atlanta
October 14th, 2018

Eugene-We are sorry to hear your service was disconnected and do see notices and an email reminder was sent prior to disconnection. We do appreciate you being a customer and if you'd like us to review further, please contact us at 1-877-467-2262. Representatives are available Monday - Friday 7am - 8pm and Saturday 8am - 5pm.

Responds October 29th, 2018


Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions