Recent Bad Reviews


Recent Complaints and Negative Reviews (42 reviews)



Deceptive and misleading billing practices

(1 / 5)

  Comparisons of natural gas marketers are based on therms and typically Xooms rates are appealing however their hidden junk fees , vague billing statements and terrible customer service negate any savings.

Misleading and deceptive billing from Roswell
August 22nd, 2024

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XOOM Energy


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Bait & Switch

(1 / 5)

  Bait & Switch - Stream promised a rebate of the switching fees from Xoom (who gave good rates and excellent services) - but when I submitted the final bill from Xoom (which took two months to receive) they said they would not honor the rebate because they didn't receive it in the allotted time frame. This was delivered via email after a customer service person on the phone confirmed the rebate was valid. BEWARE!

Michael D. from Marietta
August 6th, 2024

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Stream Energy


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