Recent Bad Reviews

“  After 20 years and never missing a payment, my account moved from fixed to variable. When I spoke with the rep, I was never told what the current variable or possible rates would be. My account went from a $.69 to $1.89/ therm more than doubling what I expected to pay. Customer service rep was cold and did not care about what I was saying. He offered me a $25 renewal credit. Thats what Im worth to the his company I guess. Terrible service for even their best customers. ”

“  My contract with gas south ran out apparently the end of July. I didnt realize it. They knew that the colder it got, my gas bill would sky rocket. They could have a better warning, that your bill will double because of a canceled contract that they cancelled. I never have been late in 17 years. In comparison to my summer bill, its tripled in price. You cannot rely get caught up with everyday , you forget. If gas was the last gas company on the planet I wouldnt use it. They know that theyre gonna make a ridiculous amount of money in the winter time on a contract that has ran out well guess what you made that little bit but youll never ever get my business again screw Gas South and and all the senior people that work there thats doing this nonsense ”

“  Couldnt set me up online and needed me to call a representative to give information. Then proceed to try to sell many insurance products to me. I said it was a scam to make me call in and talk to him and he was annoyed because he IS a sales representative! It was all a big hassle and I didnt feel comfortable with them. Also received many solicitations after signing up. ”

“  Charged for reconnect and high cost for gas. ”