Compare Savannah Gas Rates

Constellation

“ Constellation was very easy to get, no complaint. ”

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Billing Question

“ Has Scana set up our billing. Was it in my email and I Missed it? I feel like it is time for us to receive a bill. ”

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SCANA Energy responds January 19th, 2021:

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great service

“ this company provides a great reliable service at competitive prices. ”

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Constellation responds November 9th, 2020:

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Changing Gas Plans

“ Like everyone, I want to save money on my utilities and when it was time to look for the best pricing for my gas consumption for the coming year, I did my due diligence. Constellation provided savings and an easy mechanism to change. ”

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Ms claire

“ I called in concerned about how high my bill was and ms claire was so amazing and calm and kind about helping me understand why and was extremely thorough when she offered explanations about my acct she was also very helpful with choosing a new rate plan to save as well by far the best customer servi e experience i have had allover stay blessed.ms claire and thank you so much for everything you made my day ”

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Good choice

“ Genius ”

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Nice company to deal with withh the lowest prices.

“ After being with FIRESIDE GAS for 10 yrs and 5 stores later, which ended due to a shut off something that never happened within these 10 yrs to any of my stores. Being a human error, the company acted totally disrespectful and extremely dismissive. If the owner or its investors of FIRESIDE GAS knew what their staff was up too, I'm sure they would be fired. And without getting into it, the uneducated person with the difficult job of using a wrench, was highly rude, dismissive and disrespectful to my staff of 3, all who confirmed this. Though the idiot with the wrench did not seal the deal of switching, it was the fact FIRESIDE GAS did not send me a shut off notice, email, nor was it noted on the online account, where ALL 5 stores are located. The only email received was my payment. FIRESIDE lost $24,000 yearly business.  ”

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Excellent customer service

“ Fast and friendly ”

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SCANA Energy responds January 26th, 2019:

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Superb service

“ After over a decade of SCANA Energy handling my natural gas account I have yet to encounter a problem, nor have I reason to file a complaint. ”

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Excellent Customer/Order Service Representative

“ I called Gas South directly to confirm that my new service order (placed through GA Power's transfer to a 3rd party company) was scheduled because I did not receive any email confirmations. In calling, I was blessed to speak with ALMA the most professional and highly trained, not to mention personable & patient, representative that I have had the pleasure to encounter in years. I had numerous questions (some of which were repetitive), but she responded positively and answered each one completely, to ensure my understanding. ALMA provided all of the details and was able to schedule an earlier connection date.
In this post-pandemic time, the idea of legendary customer service has been lost to people just occupying a position/job. I can absolutely and emphatically say that ALMA displayed "legendary and exceptionally, excellent service" from start to finish of the call. Gas South has a remarkable employee in ALMA and I pray this review will help her to be recognized & hopefully compensated for such service. It would be stellar if all corporate companies would incentivize to show appreciation to their outstanding employees. I hope the gas service itself over the next months will be as great. Thank you. ”

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Gas South responds November 22nd, 2024:

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It's Decent

“ Overall, I have not had any serious problems with the company. They have okay customer service, sometimes it can take a while to get a representative on the phone but it all works out in the end. Prices are pretty good and the company is reliable. ”

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Rocky beginning

“ Price per therm is good. Billing department is lacking and yet to show any improvement. ”

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