Compare Infinite Energy Plans, and Rates

“  I called to establish residential service for my home.
I made only 1 call and the young man was able to answer all of my questions and provide alternatives as well.
Very professional, friendly, and informative.
A truly professional company not just worried about the bottom line, but also concerned about providing world-class customer service! ”

“  Overall good experience ”

“  Id like to know why should you pay an extra $10 a month for clean energy if it all comes through the same pipeline? How is it cleaner if you are getting it from the same gas company coming through the same lines? ”

“  Finally, a real person in customer service! Bryce was exceptionally polite, professional, knowledgeable and patient. He thoroughly reviewed with me all my options and I ended up with a great rate. I would not hesitate to recommend IE. ”

“  Went on line to sign up for new service. My contract is expiring with other provider. Rate found on line was changed during sign up process to more than double what was advertized. Also, the customer service charge went up by $2. My credit is excellent so not sure why the advertised rates don't apply. Looks like a bait and switch game. Buyer beware!! Check the final rates and the customer service charge. Have found much lower rates with Georgia Natural Gas ® and True Natural Gas. ”

“  Chris found me a great rate! He was pleasant, super friendly, and accommodating in making sure I was taken care of (Excellent Customer Service)! He is what customer service is all about!! Hes an asset to your company!!! Thank you Chris for going above and beyond the call of duty!!! Because of Chris, I am a very satisfied customer! ”

“  Chris found me a great price! He was so pleasant, very friendly and accommodating to make sure I was taken care of. He is what customer service is all about! Hes an asset to your company!! Thank you Chris!!! ”

“  We have only been in our new home for one month. So far we have no issues With our service with infinity gas. ”

“  I only had it for two months, I need to see in a few more months my service and if it is great, it is the summer now so I am looking for it to be low. but we will see ”

“  My average savings per month $83.00 vs the other providers. ”

“  I really like that I have chosen Infinite Energy as my gas company. They really work with you to make sure that you keep your services running. The customer service is awesome. ”

“  During Covid-19, times are extremely uncertain. Tyler, customer service representative was able to help ease my mind while assisting me with a new account needed. I appreciate the guidance and detailed information given during the call and also the supervisor mentioned the help they are able to provide for payments during these difficult times. I am 150%, yes extra 50% satisfied with the service received so far! Dios Los Bendiga For All Your Help! :) ”

“  I really want to thank Bryan for so carefully answering my questions regarding therms, how & where I am using them & how they are billed. He also explained & made great suggestions about how contracts can help me stay on budget. Really cant say enough to thank Bryan for his help to a senior citizen. Give that guy a raise! ”

“  I contacted Infinite Energy (Melanie) per the phone number on my bill.
Melanie was very helpful. Cheerful, kind, professional. She answered all my questions with the information I needed and more.
Based on my experience with Infinite Energy, I will recommend it. ”

“  Infinite offering good prices for 12 month plan . the switching process was quick and simple and the company take care about disconnect me from the old provider. ”

“  My rep was Chelsea and I really enjoyed talking with her about my bill. She has a very sweet demeanor. Thanks for hiring her!! ”

“  I received my first bill a d was boiled a high amount for the Atlanta Gas Light part and received no gas. When I called I do try they said there was nothing they could do and refers me to Atlanta Gas light. There was no way to contact them and it seems they deferred me back toothed company. When I got my last Ga Natural Gas bill that charade was much less. Does not make sense. ”

“  Watch out for hidden "customer service" fees. Our fees, not made obvious when signing up for a great per-therm rate, amounted to well over half of our natural gas costs from Infinite Energy. Very glad we made the switch - other gas providers happily cover the extortionate cancellation fee. ”

“  Lo que no me gusta es que cobran $10 porque pague la factura un da despus de la fecha ”

“  Great ”