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Just Energy Customer Reviews

The best review categories for Just Energy are their customer service, rated at 2.9 out of 5, and their billing & account management system, rated at 2.9 of 5.

Just Energy Rating

Georgia Gas Savings Score:


( 3.4 / 5 )
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About Just Energy

Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.

Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.

Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.

Just Energy Natural Gas Plans

Plan Company
Rating
Length Price
Rate Shield 24
24 months

rate per THERM
more info
Rate Shield 36
36 months

rate per THERM
more info


2 Reviews for Just Energy


Good

(5 / 5)

  So far it's fine

Shay from Riverdale
August 12th, 2018

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Discontinued Services

(3 / 5)

  I did not have a problem with my gas when I had an account. The apartment I was living in had a fire so I had to cancel my service. I was suppose to get my deposit back but for about 2 months they have been telling lie after lie about my deposit the Reps wont let me speak to a supervisor. It's not a lot of money but like they want the monies for their services I want my deposit back. I Rep told me 3 weeks when the 3 weeks came i called back now they tell me it was applied to my account what account? Another told me they sent it to the bank.what bank.i never gave them any bank info. Why is it so hard to get my monies or even get the truth from this company. Hopefully someone will get in touch with me about this matter

Tonettej from Stone Mountain
January 22nd, 2019

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions


Updated: 02-14-2019
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