About Just Energy

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Just Energy was founded in 1997 in Canada and has grown into a massive energy conglomerate that service more than 1.8 million customers in North America. They also have the distinction of being the largest competitive green energy retailer in North America.

Just Energy is part of a group of companies that offer natural gas in Ontario, Manitoba, Alberta, Quebec, British Columbia, New York, Illinois, Indiana, Michigan, Ohio, and California, and electricity in Ontario, Alberta, New York, Massachusetts and Texas.

Just Energy has also expressed plans for launching retail service in Pennsylvania, New Jersey, Connecticut, Maryland, D.C., Rhode Island, Georgia and Delaware.



Georgia Gas Savings Score:


( 3.4 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Just Energy Customer Engagement

3   Reviews

  Replies

Response Rate:
0.00 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Just Energy


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3 Reviews and Replies for Just Energy


Stay Away!Such a terrible Energy Company!

(1.2 / 5)

  I had a fixed 1 year contract and the contract was over two months ago. For the past two months, I was on a month to month plan.
I shopped for a cheaper rate and I switch to another gas provider a few weeks ago. I received my last bill from Just Energy and they charged me an EXIT FEE of $75.
I called them and talk to the CSR and she informed me thar it is in the fine imprint customer agreement that I signed some five uears ago that there is an exit fee of $75.

Luke Ketsela from Scottdale
February 1st, 2019

Billing and Account Management
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Discontinued Services

(3 / 5)

  I did not have a problem with my gas when I had an account. The apartment I was living in had a fire so I had to cancel my service. I was suppose to get my deposit back but for about 2 months they have been telling lie after lie about my deposit the Reps wont let me speak to a supervisor. It's not a lot of money but like they want the monies for their services I want my deposit back. I Rep told me 3 weeks when the 3 weeks came i called back now they tell me it was applied to my account what account? Another told me they sent it to the bank.what bank.i never gave them any bank info. Why is it so hard to get my monies or even get the truth from this company. Hopefully someone will get in touch with me about this matter

Tonettej from Stone Mountain
January 22nd, 2019

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Good

(5 / 5)

  So far it's fine

Shay from Riverdale
August 12th, 2018

Billing and Account Management
Customer Service
How likely are you to recommend
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Price, Plans and Promotions



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