“ Id like to know why should you pay an extra $10 a month for clean energy if it all comes through the same pipeline? How is it cleaner if you are getting it from the same gas company coming through the same lines? ”
Infinite Energy Natural Gas Plans
|12 mo Fixed||
|6 mo Fixed||
||month to month||
|24 mo Fixed||
|36 mo Fixed||
|18 mo Fixed||
|60 mo Fixed||
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“ Overall good experience ”
“ Finally, a real person in customer service! Bryce was exceptionally polite, professional, knowledgeable and patient. He thoroughly reviewed with me all my options and I ended up with a great rate. I would not hesitate to recommend IE. ”
“ My average savings per month $83.00 vs the other providers. ”
“ I really like that I have chosen Infinite Energy as my gas company. They really work with you to make sure that you keep your services running. The customer service is awesome. ”
“ During Covid-19, times are extremely uncertain. Tyler, customer service representative was able to help ease my mind while assisting me with a new account needed. I appreciate the guidance and detailed information given during the call and also the supervisor mentioned the help they are able to provide for payments during these difficult times. I am 150%, yes extra 50% satisfied with the service received so far! Dios Los Bendiga For All Your Help! :) ”
“ Infinite offering good prices for 12 month plan . the switching process was quick and simple and the company take care about disconnect me from the old provider. ”
“ My rep was Chelsea and I really enjoyed talking with her about my bill. She has a very sweet demeanor. Thanks for hiring her!! ”
“ Great ”
After being with FIRESIDE GAS for 10 yrs and 5 stores later, which ended due to a shut off something that never happened within these 10 yrs to any of my stores. Being a human error, the company acted totally disrespectful and extremely dismissive. If the owner or its investors of FIRESIDE GAS knew what their staff was up too, I'm sure they would be fired. And without getting into it, the uneducated person with the difficult job of using a wrench, was highly rude, dismissive and disrespectful to my staff of 3, all who confirmed this. Though the idiot with the wrench did not seal the deal of switching, it was the fact FIRESIDE GAS did not send me a shut off notice, email, nor was it noted on the online account, where ALL 5 stores are located. The only email received was my payment. FIRESIDE lost $24,000 yearly business.
“ I've been a customer of Infinite Energy for 3 years now. They've consistently offered competitive prices and promotions through their social media websites like restaurant.com gift cards. I also enjoy that their payments are taken out immediately because with other companies' delayed withdrawals have created issues with my bank. ”
“ I have been an IE customer for over 3 years and I've had only great experience and exceptional service from them. I think the rates are great and my bill is always affordable. ”
“ I really want to thank Bryan for so carefully answering my questions regarding therms, how & where I am using them & how they are billed. He also explained & made great suggestions about how contracts can help me stay on budget. Really cant say enough to thank Bryan for his help to a senior citizen. Give that guy a raise! ”
I contacted Infinite Energy (Melanie) per the phone number on my bill.
Melanie was very helpful. Cheerful, kind, professional. She answered all my questions with the information I needed and more.
Based on my experience with Infinite Energy, I will recommend it. ”
“ My experience with Infinite Energy has been very positive. I have been a customer for over 3yrs. I appreciate the courtesy reminder calls regarding my account. It really helps me due to my busy work schedule. Thanks for your professionalism over the years. I would not choose another gas company. You are the best. ”
“ Chris found me a great rate! He was pleasant, super friendly, and accommodating in making sure I was taken care of (Excellent Customer Service)! He is what customer service is all about!! Hes an asset to your company!!! Thank you Chris for going above and beyond the call of duty!!! Because of Chris, I am a very satisfied customer! ”
“ Chris found me a great price! He was so pleasant, very friendly and accommodating to make sure I was taken care of. He is what customer service is all about! Hes an asset to your company!! Thank you Chris!!! ”
“ My rep Jorge, was super quick, answered all my questions and got the job done! ”
I called to establish residential service for my home.
I made only 1 call and the young man was able to answer all of my questions and provide alternatives as well.
Very professional, friendly, and informative.
A truly professional company not just worried about the bottom line, but also concerned about providing world-class customer service! ”
“ I only had it for two months, I need to see in a few more months my service and if it is great, it is the summer now so I am looking for it to be low. but we will see ”
“ Lo que no me gusta es que cobran $10 porque pague la factura un da despus de la fecha ”