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About Constellation

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Constellation Energy is one of the largest conglomerates in North America. They operate over 35 power plants in 11 states and are one of the leading competitive suppliers of electricity and natural gas, as well as Baltimore Gas & Electric, their regulated utility in central Maryland.

In 2012 Constellation was purchased by Exelon, which has business activities in 47 different states. Exelon is the largest competitive power generator in the United States and is the second largest electricity and natural gas supplier in America.



Georgia Gas Savings Score:


( 5 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Constellation Customer Engagement

82   Reviews

63   Replies

Response Rate:
76.83 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation



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82 Reviews and 63 Replies for Constellation


Great

(5 / 5)

  Outstanding

Wow from Decatur
July 1st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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Singing up was a breeze and the price was excellent

(5 / 5)

  I was president was a retail energy competitor of yours in GA. The company was sold in January of 2017. Recently I decided to look for a new gas supplier for my Georgia home. I tried one of your competitors, but I could not complete my application on-line (for some unknown reason they requested a call). I continued looking and tried Constellation. The Price was excellent and I was able to complete my application in less than five minutes. You kept me completely informed as I awaited the service switch. I'm telling everyone now to consider Constellation next time they shop for natural gas in Georgia.

Bill Kinneary from Atlanta
June 12th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Excellent

(5 / 5)

  Moving from NC to GA, we had timely service start-up, clear understanding of bill.

Bonnie from Decatur
May 23rd, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Excellent Customer Service

(5 / 5)

  The staff was extremely helpful, and they also have the best pricing per therm in the area. Definitely a plus over other larger companies like Georgia Natural Gas.

Chelcie from Atlanta
May 11th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Review

(5 / 5)

  Awesome

Paula Ridgnal from Atlanta
April 20th, 2018

You made our day! Were always happy to hear about positive experiences from our customers.

Constellation Responds September 26th, 2018
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Good experience

(5 / 5)

  Quick & courteous

George from Rome
March 30th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Great promotion. Friendly service.

(5 / 5)

  Highly recommended! Only company with a 2 year contract with a good promotion where you don't have to switch every year!

LJ and Joey from Cumming
March 20th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Right Price

(5 / 5)

  Best price in the market. After my plan with Ignite was about to almost double, I switched . It was so easy to do.

Tony Canell from Evans
March 14th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Great customer service

(5 / 5)

  The rep I had was so polite and professional. She is an asset to yalls team.

Alison from Kennesaw
March 13th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Seamless Transmission to Constellation

(5 / 5)

  Very easy to work with and it was a simple change of a natural gas provider.

Frank David from Atlanta
February 12th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Review

(5 / 5)

  Great cost!

Jeri from Atlanta
February 10th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Bill was sent to Apt management

(4.8 / 5)

  I moved here from Orlando on Aug 1. The first bill was sent to my apt manager. I paid her for that bill. After that billing is correct

Marsha Childs from Smyrna
September 21st, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Great so far

(4.8 / 5)

  I have only gotten one bill so far, but the savings were drastic already. I am actually excited to see how much I save with Constellation this winter.

Laurie from Dallas
August 12th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Constellation switch

(4.6 / 5)

  Good info, easy to do, accomplished, with savings!

Steve from Macon
September 17th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 17th, 2018
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I do not remember

(4.6 / 5)

  Good, staff was helpful.

Christina from Grayson
July 26th, 2018

Thank you so much for the great review. We work very hard to offer our customers the best experience, so were happy to see that reflected in yours. We will make sure to let your customer service rep know that they did a good job.

Constellation Responds September 17th, 2018
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Pleased with service.

(4.6 / 5)

  I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service.

M. Williams from Atlanta
May 18th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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PatofFayetteville

(4.4 / 5)

  Their 2 year fixed rate plan @ 38.9 cents per therm caught my eye and sold me as the best deal out there. Customer service folks were very helpful in getting this set up. Don't forget to ask about $75 Visa card bonus when you sign up.

PatH from Fayetteville
August 17th, 2018

We are so happy to hear that you had a great experience with Constellation, its been our pleasure!

Constellation Responds September 26th, 2018
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Good Experience so far

(4.2 / 5)

  Recently bought a home and needed a gas plan. Constellation had competitive prices across the board. The only disappointing thing was that I signed up during a promotion they were having for a $150 Visa Card for signing up and it apparently never noted on my account, so I did not receive one.

Taylor G from Atlanta
November 26th, 2018

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Great

(4.2 / 5)

  I am so happy with the service I recommend it I hated SCANA Energy

Donns Hopkins from Rockmart
October 30th, 2018

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Yearly plan change

(4.2 / 5)

  To early to review have not been billed yet no need to use customer service yet

Jim from Norcross
September 6th, 2018

Thank you for taking the time to give us feedback. It is through feedback such as yours that we are able to provide our customers with the best experience possible. Dont hesitate to reach out to us with any questions you may have.

Constellation Responds September 26th, 2018
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How likely are you to recommend
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Updated: 01-22-2019
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