Georgia Natural Gas® - Company Information


Georgia Natural Gas® Natural Gas Plans

Plan Company
Rating
Length Price
Variable Select
To remain eligible for the discounted price, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or discount may be cancelled, in which case customer will continue to be billed at the price plan rate without any discount.
month to month

rate per THERM
more info
Guaranteed Bill Plan
To remain eligible for bill credits, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or credits may be cancelled, in which case customer will continue to be billed at the price plan amount without any credits.
12 months

rate per THERM
more info
Pre-Pay
This is a Pre-Paid plan
Minimum Upfront Payment:
$0
To remain eligible for the discounted price, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or discount may be cancelled, in which case customer will continue to be billed at the price plan rate without any discount.
month to month

rate per THERM
more info
24-Month Fixed
To remain eligible for the discounted price, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or discount may be cancelled, in which case customer will continue to be billed at the price plan rate without any discount.
24 months

rate per THERM
more info
18-Month Fixed
To remain eligible for the discounted price, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or discount may be cancelled, in which case customer will continue to be billed at the price plan rate without any discount.
18 months

rate per THERM
more info
12-Month Fixed
To remain eligible for the discounted price, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or discount may be cancelled, in which case customer will continue to be billed at the price plan rate without any discount.
12 months

rate per THERM
more info
6-Month Fixed
To remain eligible for the discounted price, customer must remain on the selected price plan during the applicable period and pay all charges billed by the date due, or discount may be cancelled, in which case customer will continue to be billed at the price plan rate without any discount.
6 months

rate per THERM
more info
Market Intro
2 months

rate per THERM
more info



About Georgia Natural Gas®

Georgia Natural Gas® Logo

PSC#:

More Georgians depend on Georgia Natural Gas® than any other gas marketer to provide natural gas to their homes and businesses. As a Georgia-based company, GNG has been serving its local communities since 1998. Because natural gas remains their only business, they have the experience and know-how to deliver outstanding customer service, savings and ease of account management. At GNG, they know you have a choice in your gas marketer. That's why they're committed to offering exciting deals for new customers and ongoing loyalty rewards to existing customers - simply for paying your gas bill! And because they strive to make their natural gas service the most convenient, dependable and customer-focused you can find, the result is peace of mind with your choice in marketers.



Georgia Gas Savings Score:


( 4.7 / 5 )
Our rating criteria
All Providers Ranked From High To Low


Georgia Natural Gas® Customer Engagement

242   Reviews

98   Replies

Response Rate:
40.50 %




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Georgia Natural Gas®




242 Reviews and 98 Replies for Georgia Natural Gas®


Georgia natural gas

(5 / 5)

  I am really happy with all support and services

Amarenbra Singha from Conyers
March 24th, 2024

Billing and Account Management
Customer Service
How likely are you to recommend
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Awesome Experience!

(5 / 5)

  I just moved to GA in Nov of 2023 and the account set up for natural gas was seemless. The only drawback was the deposit that had to be paid. I never had this in other states.

Karen from Calhoun
February 23rd, 2024

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
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Very satisified as a new Georgia Natural Gas customer

(5 / 5)

  Georgia Natural Gas met my expectations from signing up as a new customer to having a technician turn on the gas and inspect my water heater.

S Moore from Alpharetta
January 30th, 2024

Billing and Account Management
Customer Service
How likely are you to recommend
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Happy with the change in companies

(5 / 5)

  Excellent customer service and the best price in Georgia.

Debi from Decatur
May 30th, 2023

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Excellent Customer Service

(5 / 5)

  The very best offers and prices. Customer service has been quite timely and helpful with my concerns.

Seven from Evans
April 17th, 2023

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

I like Georgia Natural Gas

(5 / 5)

  I am satisfied with my service from Georgia Natural gas . I only have a gas water heater and a gas stove so far all is well. i am very happy with the plan I have it works for me.

Corinne Benefield from Waycross
April 15th, 2023

We wanted to thank you again for providing your feedback with our company. We appreciate your business!

Georgia Natural Gas® Responds April 17th, 2023
Billing and Account Management
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How likely are you to recommend
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Easiest way to save money

(5 / 5)

  The Georgia Gas Savings website is great.
You can find listings of all the gas providers in your zip code and their current prices per therm so you can compare all options in one place. Not only does the website show the price per therm it also shows you the different pricing per length of contract, i.e. 6, 12,18,24 or 36 month terms along with the range of monthly additional fees. Once you choose the plan and provider that is right for you all you need to do is click the link and you can sign up with your new provider instantly. If you received notice that your current contract is up and your cost of gas per therm is sky rocketing, do not wait go to the Georgia Gas Savings website and choose your new provider to start saving your hard earned money because you will find cheaper options than your current provider is offering you to stay with them at Their new price per therm.

K Kero from Athens
April 6th, 2023

We wanted to thank you again for providing your feedback with our company. We appreciate your business!

Georgia Natural Gas® Responds April 17th, 2023
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

So far, so good

(5 / 5)

  I switched to GNG from another marketer because my contracts always expire in November and I wanted a 6 month contract to bring me to renewing at a less expensive time of year gas-price-wise. GNG offered that short contract with a very good price and so far their billing and management has been good.

Linda from Decatur
January 15th, 2023

We wanted to thank you again for providing your feedback with our company. We appreciate your business!

Georgia Natural Gas® Responds January 17th, 2023
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great representatives!

(5 / 5)

  I had to call in to transfer service and had some issues but the phone respresentative, Lisa, was very knowledgeable and happy to help, as were other representatives I talked to. I ended up not needing the service but the experience was positive and if it's ever needed, I know where to go.

SH from Atlanta
April 28th, 2022

We wanted to thank you again for providing your feedback with our company. We appreciate your business!

Georgia Natural Gas® Responds April 28th, 2022
Billing and Account Management
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How likely are you to recommend
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Price, Plans and Promotions

On line gas service order

(5 / 5)

  The process to switch to a new gas service provider was easy and convenient.

Osher from Roswell
April 23rd, 2022

We wanted to thank you again for providing your feedback with our company. We appreciate your business!

Georgia Natural Gas® Responds April 25th, 2022
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great, Hassle-Free Experience

(5 / 5)

  Sign-up was easy and the gentleman who came out to turn on the gas at our house was on time, very courteous, and thoroughly checked to make sure all of the gas appliances /units were working properly. I could not have been more satisfied.

Tim - New to area from Augusta
November 3rd, 2021

We're happy to hear that your experience with us has been a positive one. Welcome to GNG! We appreciate your business!

Georgia Natural Gas® Responds November 4th, 2021
Billing and Account Management
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Price, Plans and Promotions

169 travis dr

(5 / 5)

  Good

Judy McMurrain from Stapleton
July 19th, 2021

We're happy to hear that your experience with us has been a positive one. Welcome to GNG! We appreciate your business!

Georgia Natural Gas® Responds August 19th, 2021
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

jha1948

(5 / 5)

  no problems at this time

James Abbott from Barnesville
July 3rd, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great Service

(5 / 5)

  Great service and low prices

SR from Stone Mountain
May 11th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great service

(5 / 5)

  I have gotten expert service and all questions answered.

EJ from Jonesboro
March 29th, 2021

We are very happy to hear about your positive experience with us! Thank you for your business.

Georgia Natural Gas® Responds April 14th, 2021
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great so far.

(5 / 5)

  I have been a customer for about a month and a half. All my dealings with Georgia Natural Gas ® have been a positive experience and I can only hope the rest of my contract goes as smoothly and professionally as the first six weeks.

Tom T from Augusta
March 13th, 2021

Billing and Account Management
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How likely are you to recommend
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Natural Gas

(5 / 5)

  My agent was very helpful !!

Great agent ! from Stone Mountain
March 9th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Great

(5 / 5)

  It is great

Richard Hightower from Rome
February 19th, 2021

Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Very grateful for Jamal!!

(5 / 5)

  Very Awesome Service provided!! Jamal went above and beyond! Upon arrival Jamal knocked and got no answer being that I was bathing and my gf stepped out.. She advised me that he was awesomely pleasant with such genuinely good and professional energy upon advising her he had already completed the call. She said he immediately advised he would call to have us rescheduled and he will be right back. Without a doubt immediately after finishing at a nearby unit, jamal came and provided the quick and efficient service. Jamal was very knowledgeable and informative. His proactive thinking, problem solving skills, as well as his consideration for customers will take him very far and makes him a great asset to your team.

T.Lewis from Stone Mountain
December 13th, 2020

We are very happy to hear about your positive experience with us and with Jamal! Jamal went above and beyond to provide superior customer service. We would be happy to forward your feedback to Jamal as it is well deserved! Thank you for your business.

Georgia Natural Gas® Responds January 19th, 2021
Billing and Account Management
Customer Service
How likely are you to recommend
Order Experience
Price, Plans and Promotions

Good Company

(5 / 5)

  Easy to change over!

Great Company from Canton
September 15th, 2020

Billing and Account Management
Customer Service
How likely are you to recommend
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