WORST COMPANY EVER!!!!!
“ Worst customer service in the world. They hang up on you. They never try to resolve your issues. All they know is MONEY!!! Never sent me any letter for any notifications, no matter plan expiration or new contract since I went to paperless invoices. They keep saying they sent, but actually not. NO EMAIL EITHER! They are super happy to charge you with the flex rate without notifing you and even after you renewed with fixed rate, they will charge you with flex rate for a period as well. If you are on auto-pay, you would be in TROUBLE! If you are not on auto-pay, they will charge you additional fee no matter how you pay them!!! Worst company in the world! Worst customer service in the world! NEVER go to them for any services, so many options, why them? ”
February 27th, 2020
DO NOT USE STREAM!
“ Stream is the worse of the worse. They dont care about you, and they wont work with you on nothing. They will take your money and not even care if the service the provide is being provided or not. TERRIBLE TERRIBLE TERRIBLE customer service. DO NOT USE STREAM!! ”
January 29th, 2020
Horrible Customer Service!!
“ I work in an industry that deals with people's homes on a daily bases. I would never refer anyone to this company. I was even an agent for Stream. I signed people up for their services!! Because the agents have no idea what they are doing and have mediocre training my gas was shut off for a $40 balance in the middle of winter. PLEASE AVOID AT ALL COSTS!!!!!!!! If I could give no stars I would........ ”
November 20th, 2019
“ I just got of the phone with customer service and i was lie too. So i decided to read some review and the first on i see is someone defending the company and saying everyone else is ignorant and dont understand why the have such an extensive long wait for customer service and how big the company was and we should be more understanding. I read alot more reviews and i see that these people how fun legitimate reason to be upset they are paying money to get shitty service and being lie too. My advice is to avoid any future problem by avoiding this company all together to a company that is more customer friendly and have the resources to address the customers needs in a timely manner. ”
November 6th, 2017