All 5 Star Reviews

17 Customer Reviews Written Overall


Back to All Infinite Energy Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Go Tyler! Best Service! 150% Satisfied!!
During Covid-19, times are extremely uncertain. Tyler, customer service representative was able to help ease my mind while assisting me with a new account needed. I appreciate the guidance and detailed information given during the call and also the supervisor mentioned the help they are able to provide for payments during these difficult times. I am 150%, yes extra 50% satisfied with the service received so far! Dios Los Bendiga For All Your Help! :)
Plans & Pricing
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Customer Service
Account Management
Likely to recommend

Vanessa from Marietta, GA on April 13th, 2020
Infinite #1
Infinite offering good prices for 12 month plan . the switching process was quick and simple and the company take care about disconnect me from the old provider.
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Osher from Roswell, GA on March 5th, 2020
Customer Service
My rep was Chelsea and I really enjoyed talking with her about my bill. She has a very sweet demeanor. Thanks for hiring her!!
Plans & Pricing
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Customer Service
Account Management
Likely to recommend

Kat from Macon, GA on February 28th, 2020
Five Star Performance
Great
Plans & Pricing
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Great from Norcross, GA on December 15th, 2019
Nice company to deal with withh the lowest prices.
After being with FIRESIDE GAS for 10 yrs and 5 stores later, which ended due to a shut off something that never happened within these 10 yrs to any of my stores. Being a human error, the company acted totally disrespectful and extremely dismissive. If the owner or its investors of FIRESIDE GAS knew what their staff was up too, I'm sure they would be fired. And without getting into it, the uneducated person with the difficult job of using a wrench, was highly rude, dismissive and disrespectful to my staff of 3, all who confirmed this. Though the idiot with the wrench did not seal the deal of switching, it was the fact FIRESIDE GAS did not send me a shut off notice, email, nor was it noted on the online account, where ALL 5 stores are located. The only email received was my payment. FIRESIDE lost $24,000 yearly business.
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Adam Mens from Savannah, GA on February 19th, 2019
Loyal Customer
I've been a customer of Infinite Energy for 3 years now. They've consistently offered competitive prices and promotions through their social media websites like restaurant.com gift cards. I also enjoy that their payments are taken out immediately because with other companies' delayed withdrawals have created issues with my bank.
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Jaz from Stone Mountain, GA on February 10th, 2017
Hello, Jaz, thank you for taking the time to tell us about your experience--glad it's working out for you, and let us know if ever we can do anything for you.
— Infinite Energy
Excellent Provider. Never had an issue with Infinite Energy!
I have been an IE customer for over 3 years and I've had only great experience and exceptional service from them. I think the rates are great and my bill is always affordable.
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Likely to recommend

Jackie S. Robinson from Stone Mountain, GA on February 7th, 2017
Hi, Jackie, thanks for your review! We think you're pretty great too.
— Infinite Energy


All Infinite Energy Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.519 / therm
  • 12 month contract term
  • 6 Month Fixed Rate
    6 month
    Fixed Rate
    $0.509 / therm
  • 6 month contract term
  • Customer Service Fee of $5.95
  • Variable Rate
    1 month
    Variable Rate
    $1.329 / therm
    24 Month Fixed Rate
    24 month
    Fixed Rate
    $0.519 / therm
  • 24 month contract term
  • Customer Service Fee of $5.95
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    $0.519 / therm
  • 36 month contract term
  • Customer Service Fee of $5.95