All 3 Star Reviews

5 Customer Reviews Written Overall


Back to All Infinite Energy Reviews

Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend
Clean Energy
Id like to know why should you pay an extra $10 a month for clean energy if it all comes through the same pipeline? How is it cleaner if you are getting it from the same gas company coming through the same lines?
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Tip Wheeler from Atlanta, GA on June 26th, 2020
Gas service
We have only been in our new home for one month. So far we have no issues With our service with infinity gas.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Terry Walters from Saint Simons Island, GA on May 9th, 2020
Okay
My experience was just okay the prices struck me as a bit too high and the plans were confusing, but the people were helpful in untangling the policies.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Teah from on December 13th, 2016
Hi, Teah, glad our reps were helpful to sort things out! We have a lot of different plans to fit different households, so we are here to help you find the best one. We do work to be competitive, and we hope to keep earning your business.
— Infinite Energy
No surprises. Dependable.
In my experience, 99% of these companies are the same. All have their share of negative/positive/neutral reviews. Infinite Energy has been absolutely fine for us. No complaints. No billing surprises. No surprises in general. My opinion - I don't have an qualm about recommending Infinite Energy because it has the best rate and is reputable.
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Wright Chapman from on October 31st, 2016
Hello, Wright, thank you for taking the time to share your experience. I'm glad you've been satisfied with your service, and if there's anything we can do to make it a 5-star experience, please let us know.
— Infinite Energy
Infinite Energy Good Stuff
I ordered online and did not deal with a rep initially. So no major issues though everything was online including my billing statement which I really didn't like
Plans & Pricing
Order Experience
Customer Service
Account Management
Likely to recommend

Denise Floyd from on September 28th, 2016
Hi, Denise, I realize this is an old review, but we do have the option to have your bill paperless or mailed. So I'm not sure if that was ever sorted out for you, but I wanted to let you know you have a choice.
— Infinite Energy


All Infinite Energy Natural Gas Plans

Plan Name
Company
/
Rating
Length
Price
12 Month Fixed Rate
12 month
Fixed Rate
$0.519 / therm
  • 12 month contract term
  • 6 Month Fixed Rate
    6 month
    Fixed Rate
    $0.509 / therm
  • 6 month contract term
  • Customer Service Fee of $5.95
  • Variable Rate
    1 month
    Variable Rate
    $1.329 / therm
    24 Month Fixed Rate
    24 month
    Fixed Rate
    $0.519 / therm
  • 24 month contract term
  • Customer Service Fee of $5.95
  • 36 Month Fixed Rate
    36 month
    Fixed Rate
    $0.519 / therm
  • 36 month contract term
  • Customer Service Fee of $5.95