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| Likely to recommend |
A Solid experience
|
No complaints about Constellation. When I initially signed up, it was easy to set up autopay, and later update payment info as needed. I am, however, switching to another gas marketer for a better therm rate than the renewal rate that was on offer. That's simply the way things are these days--you have to shop around every time one's contract is up for renewal. One minor nit-pick. The boilerplate email I received from Constellation when I switched marketers said, "there may be an early termination fee of $150...." Well no, I was terminating at the end of the contract, and there was no fee. My suggestion to Constellation is to break out the boilerplate into two types: one for early terminators, and one for end-of-contract terminations, so that there's no confusion on the customer's part about whether or not a fee is forthcoming. |
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| Likely to recommend |
—
Coogler
from
Marietta, GA
on
March 18th, 2021
None
| Is good | |||
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| Account Management | |
| Likely to recommend |
—
Herb
from
Mcdonough, GA
on
March 18th, 2021
Low Price Leader
| One of the best (cheapest) price per therm around. Admin fee is reasonable | |||
| Plans & Pricing | |
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| Likely to recommend |
—
Cheese
from
Evans, GA
on
March 17th, 2021
Ok service
| Good service and notified me at the end of my contract | |||
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| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Chris
from
Union City, GA
on
March 16th, 2021
Good company
| They had better rates in my area and I decided to try them. I like the easy to read bills and the consumption reports | |||
| Plans & Pricing | |
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| Likely to recommend |
—
Happy Customer
from
Lawrenceville, GA
on
March 16th, 2021
Good
| Wonderful | |||
| Plans & Pricing | |
| Order Experience | |
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| Likely to recommend |
—
Jun
from
Suwanee, GA
on
January 26th, 2021
No gas bill
| Havent received a bill yet it has been 2 months service was amazing and good | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Anthony
from
Augusta, GA
on
January 18th, 2021
Gas for less
| Got a great price for my natural and the price never changed during my contract. No problems with bill pay. | |||
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| Likely to recommend |
—
Ddl
from
Rome, GA
on
November 14th, 2020
Review
| I had no need to contact the company so in my book it was a success | |||
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| Likely to recommend |
—
Review
from
Roswell, GA
on
November 4th, 2020
Thanks for the feedback. We look forward to serving you!
— Constellation
Time to Review Gas Providers
| The only experience, other than monthly billing and analysis I receive for the prior months activity was the actual placing of our order. | |||
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| Likely to recommend |
—
GranX2
from
Cumming, GA
on
October 13th, 2020
Hi GranX2,We currently allow you to track your usage information within your online account on myconstellation.com. If you have questions regarding any of this, please visit our energy management tools page for information or to chat with one of our agents.
https://www.constellation.com/why/energy-management-tools.html
Thank you!
Constellation Team
— Constellation
