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Which company has the best natural gas prices in Augusta?


This graph shows the lowest  rates for Augusta
Rates as of 3/11/2019



Which natural gas plans in Augusta are the cheapest?

Rate Plan / Provider Term
$ 0.339 per therm SCANA Energy

Introductory Variable Rate Plan
1 month
$ 0.365 per therm Constellation

24 Month Metro Home Plan
24 months
$ 0.369 per therm SCANA Energy

12 Month Fixed Rate Plan
12 months
$ 0.369 per therm Constellation

12 Month Metro Home Plan
12 months
$ 0.379 per therm XOOM Energy

SureLock 12
12 months
$ 0.399 per therm XOOM Energy

RescueLock 12
12 months
$ 0.419 per therm SCANA Energy

24 Month Fixed Rate Plan
24 months
$ 0.490 per therm Gas South

12 Month Term
12 months
$ 0.870 per therm Just Energy

Rate Shield 36
36 months
$ 0.880 per therm Just Energy

Rate Shield 24
24 months




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Reviews from Augusta:


Selecting new gas provider

(5 / 5)

  Thank you guys for making my switch to Constellation as simple process. I was able to compare providers and plans and with a few clicks, I knew who my new provider would be. I look forward to you being my new gas provider. 

Susan Michaels from Augusta
March 9th, 2019

The first month

(5 / 5)

  For the first month ,using Constellation gas company, GREAT
Looking forward to the coming months and give my up date report.
Keep up the good works and you have my account for a long time.

Mr. Edmund J. Carey  

Edmund J. Carey from Augusta
March 5th, 2019

Constellation natural gas promotion ---- good price!!!!!!!!!!!

(5 / 5)

  my experience was generally good, establishing auto-pay was more tedious.. 

PHA1st from Augusta
November 29th, 2018

Natural Gas Supplier

(5 / 5)

  Do not appear to try and rip you off like many of the others.
So for so good.
Transfer was easy. Communications a little questionable .... status update never received but maybe because I reacted to soon. Otherwise A+  

The_Ferg from Augusta
October 26th, 2018

Absolutely Outstanding!

(5 / 5)

  My precious natural gas provider did not offer me a competitive plan at the end of my two year contract. I was their customer for many years and had always been on an automatic plan so I was quite surprised. Rather than just accept their high rate I did some price shopping. Constellation was offering a GREAT rate so I gave them a call. Their customer service was outstanding and Dwight Ching was quick and easy. Since switching to Constellation I have set up automatic payments with them, which was also quick and easy to do on their website. I would HIGHLY recommend Constellation.  

F Patterson from Augusta
September 24th, 2018

Good Company with Savings Options

(4 / 5)

  I use their Guaranteed bill plan and I definitely recommend it to save on huge winter bills. They also have good customer service and its easy to pay my bills online.  

ruby from AUGUSTA
November 23rd, 2016

Dependable service but Customer Service could be nicer.

(3 / 5)

  It was horrible to set up but thankfully after it was we didn't need to speak with anyone. The staff isn't the most friendly. The service continues uninterrupted and that is exactly what we needed. Enough talking to people having bad days. Georgia Natural Gas allows you to simply sign up and forget about it.  

Jan Stehner from Augusta
November 2nd, 2016

SCANA just doubled their rates in Augusta

(2.8 / 5)

  Just got a letter from SCANA that their new rate plan is 1.2490 per therm. "A fixed rate plan is no longer a renewal option." I have been paying 0.569. This is a 2X increase! I have been a customer for 19 years. Disappointed in SCANA's handling of this increase; supposedly the letter went out to all Augusta customers. 

Mahi from Augusta
November 6th, 2018

Just bad...

(2.2 / 5)

  On April 9th, I went on your website and requested to have service switched to you all on May 1st. The end of May, I go to set up my online account to check on my bill and realize I did not have an account number. I contact customer service and was told the service was never switched over and that she can start the service the next day. She then tells me I should receive info in the mail by the end of the month. That time comes and goes. I have yet to receive anything. I call customer service again and was told they started my service on the 26th of May and I should receive my paperwork by next week. It's too much confusion with this company. If I contact your company 22 days in advance, there's no reason why you all dropped the ball on setting up my initial May 1st service.  

Unsatisfied Customer from Augusta
June 9th, 2018

Billing

(2.2 / 5)

  I have been with Stream Energy for 6 years, never having any problems with my bills being payed by computer banking. Well, a hell broke loose when I payed a bill for a months service and was as usual billed for the next months service. I never anticipated any issues with the next bill until I noticed that the previous months charges were put onto the new months bill. When I called customer service, I first was confronted with individuals that lack proper communication skills. It was very difficult to understand the representatives but after repeating my story to the person, all I could get was that I did not pay the previous months bill and it was added onto the next months billing cycle. I tried repeatedly to explain, without success that I payed the bill twice but I could not get through to this person because he relied on what was in front of him on their computer. My attempts to settle this issue started on July 24, 2015 and continued on till this day, Sept.29, 2015. I made 6 attempts to settle this problem but each time it was having to explain to each and everyone the entire story of what happened about the bill. Each time it was difficult communicating with their representatives. I finally turned this issue over the our Public Service Commission only to have one of the representative from their corporate office call and pretty much put the entire problem onto me. While attempting to explain the issue, I was accused of being hostile, uncooperative and all of this incident was going to be reported back to the Public Service Commission. I was so angered by the disrespect exhibit towards me that I had to report the incident to the PSC. Along with their representatives lacking proper communication skills, their corporate personal lack customer service skills. I would warn people that in the event there is an issue with anything about your service, be prepared to get frustrated having to repeat yourself to people on the other end of the phone who don't understand you. Being disabled and on a fixed income, the small amount in question is important to me. The monies could go to my medications. I know thats not a concern with these people but after faxing my proof of my payment, one can see why I am so angry and frustrated with these people. With proof in their hands, they are not doing a thing to resolve this issue. I am so disappointed by the way I have been treated. Six years of service but now I see its time to seek other services. Take heed, pay your bills with a check so one has a paper trail. Stream Energy will not accept proof of payment from your computer.  

Alexander Ramos from AUGUSTA
September 29th, 2015

Terrible Service

(1 / 5)

  Disconnected my gas on two different occasions after I made my monthly payment.  

Cj from Augusta
March 31st, 2018

No Customer Care!

(0.2 / 5)

  I have never had such a poor experience with a company as with Stream. Twice, in August and December of 2009, I submitted paperwork, per their solicitation, to fix my rate. Twice, my paperwork was not processed. When I realized my rate was not fixed, I inquired as to why only to learn that I failed to "check a box" on the form. Did Stream Energy "Customer Care" inform me of this so that I could correct and get processed? No! When I tried to make the correction, the rate was no longer available. Only a higher rate could be attained. What has happened to taking care of customers?

John
 

John from Augusta
January 6th, 2010

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