— Randy
Great Company
 True Natural Gas has always had very competitive prices. I have called a couple of times for billing mixups and it was taken care of immediately and courteously. I have been a customer for 6 or 7 years. A couple of years ago I was going to change because of a lower rate and True went below the rate by about 5%. They have earned my trust and business. 

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Great Company

 True Natural Gas has always had very competitive prices. I have called a couple of times for billing mixups and it was taken care of immediately and courteously. I have been a customer for 6 or 7 years. A couple of years ago I was going to change because of a lower rate and True went below the rate by about 5%. They have earned my trust and business. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
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The best review categories for True Natural Gas are their plans and pricing, rated at 5.0 out of 5, and the order experience, rated at 5.0 of 5.
  — Ty
Love True Natural Gas
 True Natural Gas has been our provider for over 5 years, they are very courteous every time you call & always willing to help. Our experience has bee... 

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Love True Natural Gas

 True Natural Gas has been our provider for over 5 years, they are very courteous every time you call & always willing to help. Our experience has been they are the best above all others. 

Plans, Rates, and Promotions :

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Customer Service :

Likely to Recommend :
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  — Jayne Monroe
If you would like to be treated like crap use True Natural Gas
 I had been using Fireside for years. I was informed through the mail that my account had been purchased by True Natural Gas and my previous rates woul... 

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If you would like to be treated like crap use True Natural Gas

 I had been using Fireside for years. I was informed through the mail that my account had been purchased by True Natural Gas and my previous rates would be honored. After about a month my rates more than doubled. Their website is often screwed up so it is hard to pay online. Basically my bill went from about $40 for the month of March with Fireside to $105 the next year. 

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  — George
Great rates and great service consistently!!
 I can always count on TRUE Natural Gas for competitive rates and great customer service. 

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Great rates and great service consistently!!

 I can always count on TRUE Natural Gas for competitive rates and great customer service. 

Plans, Rates, and Promotions :

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Likely to Recommend :
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Customer Review Summary

5 Star Reviews
 
60%
4 Star Reviews
 
0%
3 Star Reviews
 
20%
2 Star Reviews
 
0%
1 Star Reviews
 
20%
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  — Brent
I mean, it's Gas
 I had a fine experience with True, I guess. Their rates were ok, and I never had any billing issues. If I don't have anything to complain about, I gue... 

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I mean, it's Gas

 I had a fine experience with True, I guess. Their rates were ok, and I never had any billing issues. If I don't have anything to complain about, I guess that's doing pretty good, right? 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
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24 Month Metro Home Plan


$0.365
per therm
24
month term
more info

24 Month Metro Home Plan


Plan Info
Term Length :  24 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $7.95

Documents
Terms of Service

Pricing
Rate :  $0.365




This graph ranks Price, Plans, Promotion, Order Experience, Customer Service, Billing, Account Management, Likelihood to recommend and Overall score of Constellation

Our analysis of True Natural Gas

True Natural Gas is an affiliate of Coweta-Fayette EMC, a consumer owned electric cooperative serving 70,000 customers in 8 North Georgia counties for over 65 years. True's GA Natural Gas Rates tend to match the market average, with variable rate plans in the $1.00/therm range and fixed rate plans ranging from .40-.49/therm. Simply put, there are lower prices out there.

True's Natural Gas' 2017 Georgia PUC comlpaint scorecard shows 28 total complaints of which 23 were billing related and 5 were service related.


12 Month Metro Home Plan


$0.369
per therm
12
month term
more info

12 Month Metro Home Plan


Plan Info
Term Length :  12 months
Plan Type :  nonrenewable
Early Termination Fee :  $150
Monthly Recurring Charge :  $7.95

Documents
Terms of Service

Pricing
Rate :  $0.369




Georgia Gas Savings

score for True Natural Gas:


( 3.1 / 5 )
See how ratings work
All Providers Ranked From High To Low
  — Randy
Great Company
 True Natural Gas has always had very competitive prices. I have called a couple of times for billing mixups and it was taken care of immediately and c... 

More

Great Company

 True Natural Gas has always had very competitive prices. I have called a couple of times for billing mixups and it was taken care of immediately and courteously. I have been a customer for 6 or 7 years. A couple of years ago I was going to change because of a lower rate and True went below the rate by about 5%. They have earned my trust and business. 

Plans, Rates, and Promotions :

Order Experience :

Billing and Account Management :

Customer Service :

Likely to Recommend :
More True Natural Gas Reviews

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Updated: 12-14-2018
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