“ I wish the cost was less I hardly cook I never spent a whole day at home and my bill was so high I almost fainted ”
We'll be glad to review your account. If you are on Facebook, you can send us a private message at facebook.com/scanaenergy and be sure to include the name on the account and service address. You may also email us direct at ContactUsSCANAEnergy@scana.com.
“ No problems ”
Thank you for choosing SCANA Energy!
“ I am a new resident to Decatur, GA from out-of state. Relocating is not easy. The ease with which I was able to set up a new account with SCANA energy - recommended by a realtor - and get connected to electronic billing helped to make my move much less stressful. ”
Thank you Jennifer for choosing us and to your REALTOR for the referral! Please let us know if you ever need anything.
“ Everything is as I expected. So glad I switched companies. ”
We thank you for the review and for choosing SCANA Energy!
I have had Scana in the past, and went to another carrier because of price.
Never had a problem w/Scana at all. ”
Thank you for the review Jimmy. Please be sure to consider us again in the future!
“ Best offer for low gas needs and good experience in past. ”
Thank you for your review The Lindey's!
“ My experience with Scana has be a great experience. The Customer Service reps are very informative and friendly. I will send others to Scana. ”
“ I have had Scana for 4 years. Overall their service is of normal quality. My bill is always right. I have no complaints on average, however, the one time I missed a payment they cut me off and forced me to pay the bill in full and do another deposit. Other than that one experience I usually never talk to them or have any issues from them. ”
“ The SCANA agent I spoke to was not only knowledgeable, but also helpful and kind. She helped me to understand my options for my price range. ”
“ After over a decade of SCANA Energy handling my natural gas account I have yet to encounter a problem, nor have I reason to file a complaint. ”
“ Customer service is top notch. Saved money since switching to them. Never have had any issues and they are always helpful, especially saving me money. ”
“ I'm happy with the price you can provide pm ”
Thank you Maria! We strive to be competitive!
“ I have now been with SCANA Energy for more than 8 months and the experience has been great! Amazing plans, rates, referral program, and regular usage reports. I definitely plan to stay with SCANA for the foreseeable future. In fact, they already sent me an email for when I move with a direct link to set up service for another year. This company makes the consumer experience extremely easy and worry-free. ”
“ I haven't had too many problems with them, which is a good thing but one time I did have a question about my bill and they kept transferring me like they didn't know who I should talk too, simple question too ”
“ Not received any billing yet but assume all will be good. ”
Spoonie - You may call us at 1-877-467-2262 if you would like to see when your bill will generate.
“ I checked these guys out having moved to ATL from Houston. We have deregulated Electricity in Texas, but not Natural gas. Anyway I signed up for the intro rate and waited to get hooked up. NEVER HEARD FROM ANYONE AT SCANA. I had to call Scanna to make sure my connection was scheduled. A bit of a pain. but it all worked out. Happy so far. ”
“ The only problem I had in the change from GA Natural Gas to SCANA was during the interim month after canceling our account with GA Natural Gas and when our service began with SCANA, GNA trippled our per therm, costing us an extra $20 for that month. I assume GNA had the right to do so but I thought it poor that they did so. ”
Dawn - We thank you for switching to SCANA Energy! Please let us know if we may ever be of assistance to you.
“ Have only received my first bill. Selected Scana because of price rate offer ”
Thank you for choosing SCANA Energy M.Kelly! Please let us know if you need anything.
“ Nothing exciting to report for my 1 1/2 year relationship with SCANA energy. I have not had to needlessly suffer whenever I had to call customer service like other people relate to me. They were always polite and valued my time. They know it is the last thing I would choose to be doing. ”
“ Overall, I have not had any serious problems with the company. They have okay customer service, sometimes it can take a while to get a representative on the phone but it all works out in the end. Prices are pretty good and the company is reliable. ”
“ I am new to Georgia and signing up with SCANA was an easy experience. The customer service was exceptional and I was very informed about the services that this company provided. ”