Decent
| Price at $.39/therm was good but didnt care for the $35/mo. charge on top. The only thing I use gas for is heat. And a $35 charge in the summer is a waste of money. | |||
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| Likely to recommend |
—
Gerald
from
Augusta, GA
on
November 24th, 2020
Zero problems, perfect experience.
| I was sceptical to try Constellation as it was an unknown company to me. However, the contract price was so incredible I took a chance. I couldn't have made a better choice. If you want a great priced, hands free, don't have to think about it gas company this is the one to choose. | |||
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| Likely to recommend |
—
BJM
from
Lawrenceville, GA
on
November 19th, 2020
Too much sales pressure - Suspicious Rewards program
|
Signed up for service but cancelled a week later after I received a pushy phone call from a Constellation representative (English was so bad that I had to ask her to repeat everything) trying to get me to transfer electricity service and asking many questions that had already been asked at the time of registering for gas service. Even after repeatedly saying "NO, Thank You", the phone call lasted about 10 minutes before I hung up. This prompted me to research other's experience with Constellation and ultimately led me to cancelling Constellation Gas Service. The Rewards Card registration was very difficult and seemed to be a little shady. It required another account be set up which had no phone contact information when my password would not work ,and I needed assistance to get into the account to validate the card. The $25 Rewards card was for specific vendors or an option for a MasterCard dedit card which had $21.75 on it. |
|||
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| Order Experience | |
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| Account Management | |
| Likely to recommend |
—
1der
from
Ringgold, GA
on
November 17th, 2020
Gas for less
| Got a great price for my natural and the price never changed during my contract. No problems with bill pay. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Ddl
from
Rome, GA
on
November 14th, 2020
Great service
| I appreciate the excellent rate! | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Amy Edwards
from
Cumming, GA
on
November 10th, 2020
Review
| I had no need to contact the company so in my book it was a success | |||
| Plans & Pricing | |
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| Account Management | |
| Likely to recommend |
—
Review
from
Roswell, GA
on
November 4th, 2020
Thanks for the feedback. We look forward to serving you!
— Constellation
Very good and convenient
| Great experience | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Cristina
from
Alpharetta, GA
on
October 28th, 2020
Thank you for the feedback! We're happy you were thrilled with your experience.
— Constellation
Great service
| This company provides a great reliable service at competitive prices. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Rob
from
Savannah, GA
on
October 26th, 2020
Thank you! We appreciate the feedback. Thanks for being a valued customer.
— Constellation
Absolutely abysmal customer service
| I never write reviews but this was such an inconvenience on my day I just had to. Theres zero reason that in 2020 it should take over an hour to set up service with this company. I sat on the phone for nearly 2 hours constantly being put on hold for 2 minutes more like 6-10 minutes after being asked a few simple 1 word response questions and giving basic info. By the time I was done I wanted to call back and cancel but didnt want to sit through another hour of that. Theyre lucky Im a forgiving person otherwise Id go with literally anybody else. Enough of the script reading, upgrade your computers, do whatever you have to do to lower the amount of time you put people on hold because its so unacceptable. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
Derek
from
Snellville, GA
on
October 20th, 2020
Time to Review Gas Providers
| The only experience, other than monthly billing and analysis I receive for the prior months activity was the actual placing of our order. | |||
| Plans & Pricing | |
| Order Experience | |
| Customer Service | |
| Account Management | |
| Likely to recommend |
—
GranX2
from
Cumming, GA
on
October 13th, 2020
Hi GranX2,We currently allow you to track your usage information within your online account on myconstellation.com. If you have questions regarding any of this, please visit our energy management tools page for information or to chat with one of our agents.
https://www.constellation.com/why/energy-management-tools.html
Thank you!
Constellation Team
— Constellation
Reviews Overview
The best review categories for Constellation are their plans and pricing, rated at 4.1 out of 5, and the order experience, rated at 3.8 of 5.
The best review categories for Constellation are their plans and pricing, rated at 4.1 out of 5, and the order experience, rated at 3.8 of 5.
3.8 / 5
Overall
4.1 / 5
Price, Plans and Promotions
3.8 / 5
Order Experience
3.7 / 5
Customer Service
3.6 / 5
Billing and Account Management
3.7 / 5
Likely to Recommend
It's easy to Compare GA Natural Gas rates with Constellation Energy products. With terms from 12 to 24 months you can lock in a great Georgia Natural Gas Price and feel secure that you have a great rate through out the year.
Constellation Energy has been in the Georgia Market for over 10 years. First as MX Energy, which entered the Georgia Market in 2006 and quickly grew to one of the largest Atlanta gas suppliers. Constellation Energy Acquired MX Energy in 2011.
