“ Quick & courteous ”
“ I was president was a retail energy competitor of yours in GA. The company was sold in January of 2017. Recently I decided to look for a new gas supplier for my Georgia home. I tried one of your competitors, but I could not complete my application on-line (for some unknown reason they requested a call). I continued looking and tried Constellation. The Price was excellent and I was able to complete my application in less than five minutes. You kept me completely informed as I awaited the service switch. I'm telling everyone now to consider Constellation next time they shop for natural gas in Georgia. ”
“ Moving from NC to GA, we had timely service start-up, clear understanding of bill. ”
“ The staff was extremely helpful, and they also have the best pricing per therm in the area. Definitely a plus over other larger companies like Georgia Natural Gas. ”
“ Awesome ”
“ Quick & courteous ”
“ Highly recommended! Only company with a 2 year contract with a good promotion where you don't have to switch every year! ”
“ Best price in the market. After my plan with Ignite was about to almost double, I switched . It was so easy to do. ”
“ The rep I had was so polite and professional. She is an asset to yalls team. ”
“ Very easy to work with and it was a simple change of a natural gas provider. ”
“ Great cost! ”
“ I found the ordering experience to be very easy. I saved a fair amount by switching to Constellation. I have just completed the first billing cycle. I have no complaints regarding the billing. No problem reading/understanding the billing statemen. So far, I am very pleased with Constellation and would recommend them to family or friends looking for a new gas provider. I have not needed to contact customer service. ”
“ So Constellation Energy forgot about an appointment we scheduled, then claimed it was scheduled for a week after the original date. Only when pressed did they admit they could turn our gas on two days sooner than this second appointment. I was told they simply don't keep a cancellation list, and that none of their technicians carry phones. The incompetence is mind blowing, enjoying my second week without gas. ”
“ Smooth and easy. ”
The only problem is that if you chose to pay online at they website,there is a $2.95 charge.
At my previous companies,Infinity Energy or Atlanta Gas,there was no online charge.
On the good side,i can avoid this charge by paying online thru my bank.
But the reason i was paying to the gas companies directly was to make points to my credit card. ”
“ I had been with another provider for more than 2 years at a rate of $.49 per therm. I admit that it was my fault that I did not go back to request another contract price. However, any good provided would have alerted me to ask for another price so that they could keep my business. Instead they decided to raise the rate to $ 1.196 per therm. Even if they had been $ .10 per therm more I would have likely stay with them. Anyway what I did was to look for a better deal and I was obliged to go Constellation for a two year deal which was 1/3 the price of my old provider and Im now very pleased with the outcome and I will like stay with Constellation. ”
“ The price plans were pretty good, but I would have liked more customer service help. I had some difficulty figuring everything out and it would have been nice to speak to someone. ”
“ I've been with Constellation Energy a little over a year now. My experience with them has been very good. Any time I've called, people have been courteous and hold times are short. They're prices are very competitive. I switched to a month to month plan when contract ended. The price was very good but you need to be careful since the prices seem to spike in the summer months.Overall, I've been very happy with Constellation. ”
“ I feel that the staff offer great customer service. They are always friendly and available to answer questions. ”
“ Constellation is a pretty good company to partner with for your gas services. Their customer service is excellent! You are never on hold long and they help you promptly. The only recommendation I would suggestion is providing a direct number for people in different cities. Their fees are decent if you sign up to be with them for an extended time. Also, whenever it is time to renew, they make the process seamless that way it is easier for a customer's busy life. I would definitely recommend Constellation for your gas services!! ”
“ I signed up with them through a salesman who came by my house as I had had enough of the previous provider. Although he was quite thorough in explaining the services and charges, he did forget to mention some terms and conditions which weren't mentioned on the contract. It would have been better if they were transparent about their policies regarding cancellation and renewal. However, I'm satisfied with their pricing and have no complains about it. ”