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Which company has the best natural gas prices in Morrow?


This graph shows the lowest  rates for Morrow
Rates as of 1/21/2019



Which natural gas plans in Morrow are the cheapest?

Rate Plan / Provider Term
$ 0.365 per therm Constellation

24 Month Metro Home Plan
24 months
$ 0.369 per therm Constellation

12 Month Metro Home Plan
12 months
$ 0.399 per therm SCANA Energy

Introductory Variable Rate Plan
1 month
$ 0.469 per therm SCANA Energy

12 Month Fixed Rate Plan
12 months
$ 0.469 per therm SCANA Energy

18 Month Fixed Rate Plan
18 months
$ 0.490 per therm Gas South

12 Month Term
12 months
$ 0.589 per therm Infinite Energy

60 mo Fixed
60 months
$ 0.619 per therm Infinite Energy

24 mo Fixed
24 months
$ 0.619 per therm Infinite Energy

Nest Plan
24 months
$ 0.619 per therm Infinite Energy

36 mo Fixed
36 months
$ 0.629 per therm Infinite Energy

12 mo Fixed
12 months
$ 0.639 per therm Infinite Energy

18 mo Fixed
18 months
$ 0.699 per therm Infinite Energy

6 mo Fixed
6 months
$ 0.870 per therm Just Energy

Rate Shield 36
36 months
$ 0.880 per therm Just Energy

Rate Shield 24
24 months
$ 1.289 per therm Infinite Energy

Standard Variable
1 month




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Reviews from Morrow:


Confusing

(4.4 / 5)

  I've been with Champion for 2 yrs and it's time to renew again. Unfortunately the emails they are sending are so confusing. I KNOW the rates have gone up and I KNOW the amount you have to pay if you use less than 800 kilowatts has gone up. What I can't figure out is how much. It sounds like they are lumping the fees in but I don't know just which fees those are. I've been researching companies for a month now and have really decided this deregulation is not all it is cracked up to be. I will try calling tomorrow and see where that gets me.  

Stephenie Weissinger from Deer Park
June 13th, 2013

Your Ripping Us Off

(3.4 / 5)

  Just Energy , i would say for 12 months luved up to its obligation.

Now as we enter our 13 month

Just energy wants to Bill Us almonth 300 for 1000k or so .

We will either work this out tomorrow or i will report them to the Texas Public Utility Board for fraud & not pay a red cent as they try to hijack my pocket book..

Un professional, fraud,
Broken Trust with Just 

Darlene from Corpus Christi
August 2nd, 2018

Good interfaces for billing but must read the Fact Sheet, High Pricing

(3.4 / 5)

  I live alone and use less than 1000 kWh per billing cycle. I get ripped on monthly charges and the highest rates. This would be cost effective, like all other plans, to use 1000 or 2000+ kWh... then you get the advertised rate. However, their online system for billing / payment management is easy and I was able to get a hold of someone whenever I need customer service. My contract ends tomorrow and I'm switcing to a company with better rates. When your contract is up, be prepared that they call endlessly to renew.  

Connie from Houston
April 15th, 2013

Pat due

(2.6 / 5)

  I want to know why my past due bill has went up 3 times once for everyday I'm late? Tried emailing no reply If it goes up again tomorrow I'm cancelling I did like this company now I'm alittle alert 

What's going on with this company from Dallas
May 6th, 2018

Disconnect

(2.6 / 5)

  Even though there is an error in my bill and my lights got turned off.... Once I paid what they said I owed my lights were back on within 30 minutes after hours! So I have to be thankful for that until I get to call in tomorrow morning!  

Ariesha Morehead from Houston
March 3rd, 2015

Terrible Customer Service and Beware of Usage Fees

(2.2 / 5)

  I've been with StarTex for close to four years and have been happy. However, I recently renewed for six months with StarTex and wasn't told verbally the minimum usage fee is now 1,000 KwH instead of 500 and was hit with a $9.95 fee. hen I called to express my concern to customer service, Angie became belligerent and confrontational. Not only did the meter reading not go for the full month, it was only 29 days and I was barely under the usage. When I tried to explain this she said Oncor controls it and they weren't removing it. It was one of the worst customer service experiences I've ever had. I asked for a supervisor and am still waiting on a call back. Avoid these guys at all costs--they no longer value their customers from what I can tell. I would cancel them tomorrow but will get hit with a $150 cancellation fee.  

Brendon Cearley from Round Rock
May 30th, 2018

Terrible Customer Service and Beware of Usage Fees

(2.2 / 5)

  I've been with StarTex for close to four years and have been happy. However, I recently renewed for six months with StarTex and wasn't told verbally the minimum usage fee is now 1,000 KwH instead of 500 and was hit with a $9.95 fee. hen I called to express my concern to customer service, Angie became belligerent and confrontational. Not only did the meter reading not go for the full month, it was only 29 days and I was barely under the usage. When I tried to explain this she said Oncor controls it and they weren't removing it. It was one of the worst customer service experiences I've ever had. I asked for a supervisor and am still waiting on a call back. Avoid these guys at all costs--they no longer value their customers from what I can tell. I would cancel them tomorrow but will get hit with a $150 cancellation fee.  

Brendon Cearley from Round Rock
November 19th, 2013

Account Servive

(1.8 / 5)

  I switched over to you guys for on of my weekend properties in which I am never there, I paid a deposit ti get the power turned on then never made it out there, You guys blow up my email telling me I have a 10 balance ant that you are going to discontinue service. so I give you guys $60 on my account just for you all to send me more god damned emails telling me that my balance is still at $60 dollars and I am nearing my limit and that I will be disconnected tomorrow. Well there are no lights on out there and I have no usage so how are you going to tell me every day almost that my balance is still 60 dollars and that you are going to cut me off the following day,,, iTS REtardedl,, I thk it is I that will discontinue your service 

Thomas Hogan from Huffman
November 30th, 2018

Frontier utility's trash all around

(1.8 / 5)

  I give frontier a zero star rating prices are great but with that their services are horrible, customer service? There is no service, only time I ever can get a hold of them is when they disconnect my power. I myself work 16 to 17 hours a day always out of town for work their suppose to email me my bill but never got a email once just paid a 231.11 bill and their still charging trying to charge me another 285.00 because I've had no service with them in two months called customer service they told me my power would be on in 2 to 4 hours but still no power talked to a supervisor and he told me to call back tomorrow because my account was suspended but yet they still took my money and said my power would be on but again it's not, so pretty much they've stolen my money or robbed me whichever way you wanna see it as, so no I would not recommend this power company to anyone, be smart on who you give your account number to because you'll get scammed just like I did 

John sprinkler from Katy
July 21st, 2017

Free Night plan seems to be a rip off

(1.8 / 5)

  I have just finished a 1 year contract with TXU on their free night plan. My bills were extremely high for months at a time and then I would get a lower bill. The months where I had the heat and air off seemed to be higher than the summer months where I was running the a/c all the time. I used the energy dashboard (when it wasn't out of service) and it basically showed they were billing me for nights as well. Every time I tried to call customer service the "virtual assistant" made it difficult to get through to customer service. I am calling tomorrow to try and figure out all of this mess and since my contract is up I will probably go with someone else unless they can give me a darn good reason to stay.
 

Amy Keenan from Garland
June 22nd, 2014

morons!

(1.8 / 5)

  I had ambit switch the power out of my ex wifes name and into mine. They sent an activation notice to the power company then a cancellation for hers so I had power for 2 days now no power and it is still 90 outaide at 10:00. Started calling them at 10 am they said it would be on shortly now 12 hours later and 2 phone calls later sitting on hold for 30 min on each call they tell me hopefully it will be on tomorrow. They said it is hard to send a second energy request. I dont care how hard it is do it fix your mistake. Now pay for my spoiled food in my refridgerator. They act like they care but dont believe it.  

shane from Midlothian
July 12th, 2013

SCAMMER ALERT

(1.6 / 5)

  I'm charged at least $10 a day. I don't own a TV or Computer yet being that i just relocated here to start over. I have an Efficiency apartment with the only appliance being a refrigerator. I'm not running the central air unit because it's not cold or hot outside. I've been here for 3 days and they have got me for $50 with a disconnect set for tomorrow! I sleep during the day and only turn on my lights at 8pm to get ready for my overnight job. PLEASE DO NOT MAKE MY MISTAKE.  

Marcus from Dallas
December 19th, 2017

Worst systems I have seen in 50 years

(1.4 / 5)

   After being with champion for two months (starting Jan 2017) A new property was being developed a mile down the road and in the process of them trying to get power ... our power was shut off for days!!!

When I tried to call champion, it was impossible to get a hold of someone and then took them days to get it figured out

they explained that it was because of human error and due to addresses and such and promised to make it right with us ... but we've never seen one penny of reimbursement for losses

In that process They started a second account for us and said they would have to delete the old account... everything was fine as long as we were going along under contract

After calling over 30 times in the last weeks to find out about a notice that was sent to a five year old email address that had to picked up out of Oncore's digital archives, the customer service person said well I see your current email address
(Which is the correct one and he could explain how they got the old address and why the notification for going out of service was sent to that address that was not given to them by us in the first place

Since he was the first person we had gotten a hold of after all those calls and 27 minutes on the phone he told me he would have to have someone call me back. I said I rather stay on the line and he said he was sorry but he could not do that and HUNG UP ON ME. Wow!!!

I highly doubt that I'll get a callback...

The young man said since we are out of contract we would be paying nearly double for our electricity and Said he cannot backdate it to when the contract ended a week ago.

Wow again!!!

So the longer they wait to get a hold of me and resolve this they will continue to charge me double for my electricity

this is outrageous... I don't know what you would actually call this it's not extortion... it seems somewhat like I'm being hijacked or held hostage but however you slice it it's incredibly poor customer service.

Call the Texas utilities commission tomorrow when they open back up ...

By the way I think this is the second review I have done in my life.

I remained calm on the phone and was just trying to get this resolved ... Wasnt upset with the guy... just asked if he could put a supervisor on the line... but clearly being calm and kind doesnt work with these folks.

 

Todd a very Disappointed customer! from Burleson
January 15th, 2018

They keep your deposit! Negative balance (money in their pocket)

(1.4 / 5)

  Terrible, find another provider.

When I called them up for new service I did not want to give them my SSN to check my credit for security reasons and instead I paid $300 security deposit which was supposed to be return to me upon successful contract completion. When the contract expired and in order to avoid the hassle signing up with a new company, their rates were acceptable, I asked them to return my deposit and I would sign up anew contract. All other previous companies I dealt with after 2-3 months of payments they returned my deposit. They said they could not return my deposit because I was a month or two behind in my auto-payments! My credit card was compromised and had to get a new account number that caused the delay. I was not happy with the treatment so I found another provider with better rates. I was expecting to get my deposit back and called 3-4 times. They acted like used car salesman, con artists. A man, I do not remember the name, tried to confuse me by comingling final payment with the return deposit. Four months later I decide to closely look into this issue and put it to rest. I checked with credit card payment records and now I was ready to discuss specific charges and balances. This time there was a new person on the phone and after looking at my account he told me there was negative balance!. This means they kept my money in their pockets months after I was no longer their customer. He said he will provide complete and accurate final statement tomorrow.

You can do better, find another provider.
 

etm from Sugar Land
April 1st, 2014

Sorry excuse for a business.

(1.4 / 5)

  Okay, so here goes. I went with pennywise because they had the best long term rates available for my area. Wow, do you ever get what you pay for.

First things first. Part of my contract agreement was to set up automatic payments. No problem, I think. In this day and age of technology, that shouldn't be an issue. Well, the first month, they take out my deposit as well as the first bill. Then I get a disconnection notice days later. What is this, I say? Surely a mistake. I call the company, and it turns out, this is no mistake. I still owe the entire deposit plus the first months bill. Apparently, the automatic payment was sent back, but it actually wasn't sent back. After many phone calls to the bank and Pennywise, I get this resolved, but it takes going up a few levels.

So fast forward to today. During the time that has elapsed, I have attempted to set up automatic payments no less than 6 times. Each time, I get a confirmation email. Each time, I receive a disconnection notice due to failure to pay. We have tried using two different bank cards, cards that have no issues with any other automatic payment plan. So what gives? Now the thing that really ticks me off about this, is that they can send me an email informing me that my statement is due, but they can't send me an email telling me my automatic payment didn't go through, or that I face disconnection. But okay, that I can tolerate so long as my service isn't interrupted, right? Silly me....

Today, as my fiance is getting ready for work, our power goes out. Okay, I guess another automatic payment failure. I grab the phone and give them a call. And on to the biggest complaint I have with this company: Customer service.

The first customer service representative I dealt with started off by mumbling some incoherent statement into the phone. In fact, this continued throughout the entirety of the conversation. I constantly had to ask her to repeat herself, and even then just sometimes had to accept the fact that I wouldn't understand her. I tell her my issue, and that I need my electricity reconnected. No problem, she mumbles.. Let's get this payment squared away first, she mumbles. Alright, no problem. Pay my bill, now on to the reconnection. Then she tells me that it will take until the 30th (tomorrow) by 11:59PM for my electricity to be reconnected. Now this is where I lost it. I tell them that this is unacceptable, we live in 100 degree weather, I have a job and school that I need to be presentable for and capable of handling. They tell me they don't handle the electricity, they just handle the accounts. After going back and forth with the CS Mumbler, and her not even pausing to let me speak as she reads the same script over and over again (This is 100% true, by the way. No exaggeration. She literally repeated the same script, and when I tried to talk, just continued in a louder voice.), I ask to speak to a supervisor. She basically tells me no, and hangs up on me.

Alright. NOW I'm pissed. I call back, and immediately ask to speak to a supervisor. This proves to be successful, as a clearly near-panicked customer service rep immediately transfers me. After being on hold for about 15 minutes, I get the supervisor. I go over the entire situation with this supervisor, and am read the same script I was previously read before. The thing is, she reads this like she's getting some information out of it, herself, then changes her tune and starts explaining it to me. Apparently, since Oncor handles the electricity, it could take up to 2 days for them to get to me. And there is literally nothing they can do. I bring up the automatic payments, and how they always fail. The exact words I receive back are, "Well that isn't our fault." Basically, the entire time I speak to this lady, I am told that they are accountable for nothing. Not for my service being turned on, not for their system not taking my payments, and they are not responsible for making any of this right. I wish I had it recorded, because as outlandish as it sounds, this is precisely what I was told. Infuriated, I hang up.

So then my fiance decides to give it a try. As I am already livid and ready to tear this company to pieces with my bare hands, it takes every bit of willpower I have not to yell into the phone while she holds it. However, she calmly explains the situation (from what I can hear, she gets a real person, not another mumbling script reader), and mentions maybe she needs to call Oncor to have this addressed, as our disconnection notice specifically mentions same day reconnection. It's funny how this immediately changes the ladys tune from "We can't do anything" to "Let me see what I can do". After being on hold for a few minutes, my fiance is told that since our electricity is handled through a remote box, it should be able to be turned back on the same day. As soon as they hang up, our power goes on. Amazing how a mumbler and a supervisor can't do a damn thing, yet this third person, when faced with the threat of calling their provider, can fix it immediately.

All in all, if you expect anything short of a company disregarding all of the issues they cause you as "not their problem", inconsistent results, botched payments that threaten to render you without electricity, and passing off ownership of fault to whoever they can point the finger at, I'd recommend this company. If you want to be treated like a human being, and pay your hard earned cash to a business that will take ownership of their mistakes and treat you like a valued customer, go elsewhere. Because Pennywise is in the taking your money business, not the electricity provider business. 

Sean B. from Austin
August 29th, 2012

Awful.

(1.2 / 5)

  I have had so many problems with eversource. A few of these problems resulted with me losing my heat in the winter and losing electricity (AC) in the summer. I once had a past due bill because of them, my email and account said the 20th but then my electricity was shut off July 11th. So I paid the bill immediately but they cant turn it on until tomorrow. Mind you Im on the 3rd floor so it gets very hot. Terrible company. 

Brian from Meriden
July 11th, 2018

No communication Gas turned off, difficulties restoring NO HOT WATER for 5 Days

(1.2 / 5)

  Sign up in line everything said, couldn't talk to a real person so I finally did sign up on line.
And that's where it stopped.
Moved in May 1, had hot water until middle of June.
Came home to no hot water.
Called constellation energy, talked with someone who
Wouldn't help me, said call back tomorrow and talk with customer service.
I didn't want to wait until Friday, so Thursday evening I signed up
again on line!!
What no one said was that then you have to get an appointment with Atlanta Gas Light to schedule a turn on.

So just HOW WAS I SUPPOSED to know this??

When I called Friday, they told me someone from constellation energy should have called me,

So that means that twice I signed up and twice they didn't call me.

When I called customer service early Friday morning they tell me that the first
available appointment for turn with Atlanta Gas Light is Tuesday.
So I have to call all weekend without hot water!!! Arghhhh!!
I then call Atlanta Gas light and tell them my experience and ask if there is any way to get service sooner.
They tell me that Constellation energy would have to call and tell them it was a marketing error on their part and
they would move me up.

I call back to Constellation energy and tell them this and they tell me there is nothing they can do, but offered me
25 dollars off!!! I told them I would rather have HOT WATER!!!

I called back again and asked to speak to another supervisor, told him the entire story and he said he would look into everything....called me back at 2 oclock Friday afternoon and said they would move my gas turn on to Monday.....

I said well Monday is better than Tuesday!!


No communication....Bottom line....DON"T SIGN UP ON LINE!! and make sure you have a turn on date!!!
 

Andrea...No HOT WATER IN GA from Evans
July 3rd, 2018

Left in the dark

(1.2 / 5)

  I was moving into a new home, scheduled my power to start, and a week into my new home, power off. Friday, 4:58PM. I call immediately, they tell me they have no record of my account or name, and there is nothing they can do until tomorrow, I'm given fake numbers to call back, fake operator names, and no power for 4 days.

The kicker is, the only reason my power came on, is because I gave up on Startex and switched to stream, who had my power on in less than 5 minutes after account creation. 

Oregon Doner from Katy
May 30th, 2018

Left in the dark

(1.2 / 5)

  I was moving into a new home, scheduled my power to start, and a week into my new home, power off. Friday, 4:58PM. I call immediately, they tell me they have no record of my account or name, and there is nothing they can do until tomorrow, I'm given fake numbers to call back, fake operator names, and no power for 4 days.

The kicker is, the only reason my power came on, is because I gave up on Startex and switched to stream, who had my power on in less than 5 minutes after account creation. 

Oregon Doner from Katy
May 28th, 2017

Rates Nearly Tripled

(1.2 / 5)

  Prior to moving to Texas, I set up a six month
account with auto draft for reduced fixed
rates. When the contract expired, I signed a
new for a similar rate plan. Given the bill was
on auto draft and I'd yet to have a problem, I
didn't check the price per kilowatt hour after
the first new bill.
Recently, when I did, I noticed I'd been billed
nearly TRIPLE what the agreed upon rate was for
four months in a row. They were unwilling to
work with me on their error, given said bills
were already paid.
Service is being switched to a different
provider tomorrow morning.
I will go off the grid before I use them again. 

Cher from Houston
October 23rd, 2011

Updated: 01-24-2019
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